Communications Officer at Trade Mark East Africa

1 month ago

Nairobi, Kenya Trade Mark East Africa Full time

TradeMark (Trade and Markets) East Africa is an aid-for-trade organisation that was established in 2010, with the aim of growing prosperity in East Africa through increased trade. TMEA operates on a not-for-profit basis and is funded by the development agencies of the following countries: Belgium, Canada, Denmark, European Union, Finland, Ireland, Netherlands, Norway, United Kingdom and United States of America.

Job Summary
As a Communications Officer at TMA, you will be instrumental in implementing and supporting communication strategies across the organisation. Reporting to the Communications Manager (JG5), you will play a pivotal role in brand management, content creation, and digital communications, ensuring TMA’s voice is consistent and impactful.
Duties and Accountabilities
Communication Strategy Development

Actively contribute to the development and execution of TMA’s Corporate Communication Strategy.
Support Country and Programme specific communication plans, ensuring alignment with the overallcorporate strategy.

Management of TMA Brand

Ensure TMA’s brand representation aligns with the organisational graphics and standard guidelines.
Coordinate the development and dissemination of corporate information, maintaining relevancy and accuracy (banners, brochures, factsheets, videos etc).
Support training sessions on TMA Brand guidelines.

Programme Communications Support and knowledge management

Aid in the creation and execution of communication plans for regional and country programmes as assigned.
Maintain and update TMA’s global stakeholder register and database ensuring accessibility to senior management.
Develop and manage internal and external publicity campaigns, keeping track of TMA’s achievements and successes.
Monitor and analyse media, identify issues and trends, and advise the Director and Sr. Manager on appropriate action/responses.
Develop and maintain a knowledge management system where good practice and lessons learned are maintained and shared with staff of TMA

Internal communications

Support the Communication Manager (JG5), in implementation of the internal communication strategy that align with TMA’s goals.
Help craft internal communication materials, emerging from various departments, to promote TMA’s values and achievements.

TMA Website and Digital Management

Contribute to the management of the TMA digital properties, ensuring content is current and engaging.

Administration

Oversee the procurement plans for the communication department.
Manage relationship with vendors, including printers, graphic designers,photographers.

Corporate Level Responsibilities

Apply the highest standards of controls and risk management practices and behaviour and embed a positive risk and control culture.
Demonstrate prudence, sound judgement and appropriate and timely escalations inmanagement of all types of risk (including fraud risk) applicable to my role.
Understand and comply with the relevant end-to-end processes including applicable risks and controls.
Seek to identify, understand and escalate risk events/incidents/ issues on a timely basis focusingon fixing root-causes and taking ownership of identified mitigating actions.
Complete all relevant mandatory trainings within the stipulated timelines.
Participate in regular informal and formal reflection, knowledge sharing and learning events.
Document lessons learned and best practices for knowledge sharing and learning.
Promote and adhere to TMA's core values and ensure compliance with organisational policies and procedures.
Maintain zero tolerance to bribery, fraud and corruption, and ensure the immediate reporting ofany corruption or suspect behaviour that threatens TMA's reputation.
Adhere to the safeguarding policies and procedures and immediately report any safeguardingconcerns.
Any other related responsibilities that may be assigned by the line manager from time to time.

Requirements
Academic and Professional Qualifications

An undergraduate degree in Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science or any other relevant field.
Proficiency in standard computer applications including Microsoft Office, design software (Adobe Illustrator, InDesign, Canva etc).

Work Experience

For undergraduate degree holders, at least five years relevant experience in outreach and communications work, with specialised knowledge on working with media and social media. Post- graduate degree holders will require three years’ relevant experience.

Skills/Knowledge/Competency

Experience in managing digital and traditional media.
Strong writing and editing skills, with a creative and analytical approach.
Capacity to use various design soft wares like InDesign, photo shop, video editing.
Experience in managing new media and traditional publications including blogs, websites, intranets,
newsletters, booklets, audio, video, photography, presentations.
Knowledge of social media tools and their effective management.
Proficiency in MS Office applications, including Word, Project, Excel, PowerPoint and Outlook.
Ability to prioritise and work under tight deadlines.
Proven communication and relationship-building skills.
Fluency in English is a must. French is an added advantage.

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