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Business Analyst at Software Group

3 months ago


Nairobi, Kenya Software Group Full time

Software Group is a global technology company that is specialized in delivery channel and integration solutions for institutions that provide financial services. We help financial service providers digitize their business and successfully go through the process of digital transformation, extend their outreach and improve operational efficiency

Main responsibilities:

Gather and document business, functional, and technology requirements to achieve a project's stated business and technology goals or as part of continuous process improvement initiatives.
Analyze information needs, functional requirements, and stakeholder decisions.
Produce required documentation: Functional Requirement Documents, Business Requirements Documents, Use Cases; reports, workflow templates, etc.
Relay business requirements to internal technical teams, towards collaboration.
Work with Quality Assurance team to review test case documents.
Work with end clients and end users to define, document, and execute test scenarios as well as to provide enhancement and bug-fixing.
Provide additional value via industry standard methods: interviews, document analysis, workshops, surveys, task and workflow analysis, etc.
Serve as a liaison between business units, technical teams (development, support, and quality assurance), partners, and third-party vendors to explore additional opportunities and initiatives.

Requirements:

Master or Bachelors degree - Computer Science, Economics, Management or relevant.
Minimum 3 years of experience in Project Management / BA role in the software industry and a good understanding of IT fundamentals.
Understanding of Financial or Banking Software Business knowledge (Core Banking Systems, Payment Services, Microfinance, etc.).
Experienced in working with technical staff (developers, support and quality assurance engineers, etc.).
Experienced in working with end customers, various information sources and compilation of bulk data.
Ability to work independently with little to no direct supervision and guidance.
Corporate work ethics acumen: organized, able to work under pressure, able to prioritize and resolve critical and complex issues.
Strong command of English