Group Pension Analyst

4 weeks ago

Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

Liberty Life seeks a Group Pension Analyst to implement customer retention and communication strategies, ensuring optimal client service to direct and intermediate clients. Key responsibilities include confirming new account status, monitoring contributions, generating statements, and facilitating scheme registration. The ideal candidate has a Bachelor's degree, professional insurance qualifications, and at least 2 years' experience in the insurance industry. Key competencies include in-depth understanding of insurance operations, commercial and financial management experience, and excellent stakeholder management skills. If you meet the requirements, please forward your application and updated CV to the HR department by 4th October 2024. Clearly state the job title on the subject request.

Key Responsibilities:
  • Confirm new account status and define rules for contribution cycles and payment modes
  • Ensure proper client on-boarding for data accuracy
  • Monitor contributions and raise reminders to customers
  • Generate statements for customers
  • Update annuities register with customer details and set up payment schedules
  • Auto reconcile membership data against contribution schedule
  • Generate statements to trustees/sponsor/scheme members
  • Facilitate scheme registration with RBA
  • Evaluate withdrawal applications and confirm benefits due
  • Process withdrawal requests and generate payment files
  • Data cleaning and verification for new schemes loading and monthly updates
  • Liaise with service providers to ensure set timelines are achieved
  • Maintain records of contributing members, deferred pensioners, and provision of annual statements
Desirable Qualifications and Experience:
  • Bachelor's degree (insurance option preferred)
  • Professional qualification in Insurance (ACII or AIIK) or Pension Management
  • At least 2 years' experience in the insurance industry
  • Understanding and knowledge of pension management processes and systems
Key Competencies:
  • In-depth understanding of insurance operations and concepts
  • Knowledge of insurance regulatory requirements
  • Knowledge of pension administration industry and concepts
  • Knowledge of RBA regulatory requirements
  • Demonstrable commercial and financial management experience
  • Effective business management skills
  • Excellent organizational and stakeholder management skills

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