Customer Experience Business Analyst

The Customer Experience Business Analyst analyzes data and processes to enhance the overall customer journey. They work with cross-functional teams to identify improvement areas, streamline operations, and ensure customer experience aligns with the business strategy. Using data and insights, they shape a seamless, efficient, and satisfying customer...

We are seeking a Business Analyst to assist companies by developing cost-effective customized applications that streamline daily operations for Tracom Services Limited, a Kenyan microfinance software company. The ideal candidate will collaborate with stakeholders, create technical specifications, and support innovation and compliance in ISO 9001:2015,...

**Job Summary** Tracom Services Limited seeks a Business Analyst to collaborate with stakeholders, define requirements, and support innovation and compliance in a Kenyan microfinance software company. Tracom Services Limited is a Kenyan microfinance software company that aims to assist companies and organizations by developing cost-effective customized...

Finn Church Aid - Action for Human Dignity Finn Church Aid (FCA) is the largest Finnish development cooperation organisation and the second largest provider of humanitarian assistance. We operate in 15 countries, where the needs are most dire. We work with the poorest people, regardless of their religious beliefs, ethnic background or political...

Business Analyst sought to provide business analysis and advisory services to clients, identifying strategy needs and gaps and developing solutions.Key Responsibilities:Conduct baseline assessments, market feasibility studies, and product development researchUse data and analysis to support decision-making and problem-solvingAssess strategy gaps and...

We are seeking a Business Analyst to provide business analysis and advisory services to clients, identifying business strategy needs and gaps and providing solutions. Key Responsibilities: Conduct baseline assessments, market feasibility studies, and product development research Use data and data analysis to support decision-making...

Tracom Services Limited is a Kenyan microfinance software company. It aims to "assist companies and organizations by developing cost-effective customized applications which enable them to streamline their daily operations”. Tracom is comprised of four board members and over eighteen staff members as of 2013. Business Analyst Key Responsibilities: ...

Job Summary The Customer Experience Executive is responsible for building of sustainable relationships of trust through open, proactive, and interactive communication with customers to drive client loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter. Key...

The Customer Experience Executive role involves building trust with customers through open communication to drive loyalty and retention. The ideal candidate will have a strong understanding of financial solutions and market trends, with excellent interpersonal skills and a solutions-focused mindset. Key responsibilities include: Updating customer...

Role OverviewSalian International is looking for a Retail Growth Specialist to join our Nairobi team. In this role, you will be responsible for engaging with potential customers, conducting cost-benefit analyses, and maintaining strong business relationships to drive sales growth.Responsibilities:Engaging potential customers with compelling product...

Role OverviewSalian International is looking for a Retail Growth Specialist to join our Nairobi team. In this role, you will be responsible for engaging with potential customers, conducting cost-benefit analyses, and maintaining strong business relationships to drive sales growth.Responsibilities:Engaging potential customers with compelling product...

Build sustainable relationships with customers through open communication, delivering customer value propositions, and leveraging strong bonds to create loyalty and satisfaction. Key responsibilities include updating customer profiles, providing informed market analysis, ensuring portfolio accuracy, and offering personalized solutions. The ideal candidate...

WYLDE International is an unmatched ecosystem of performance experts that provides strategic planning and business coaching services to ambitious SMEs and people to ensure that they are not only profitable but are sustainable in their way of doing business Summary We seek to hire a Business Analyst. He or she will be responsible for providing business...

Finn Church Aid - Action for Human Dignity Finn Church Aid (FCA) is the largest Finnish development cooperation organisation and the second largest provider of humanitarian assistance. We operate in 15 countries, where the needs are most dire. We work with the poorest people, regardless of their religious beliefs, ethnic background or political...

About UsWe're looking for a highly motivated Sales & Marketing Executive to join our team at Plush Peach.Job Overview:This role involves supporting our sales and marketing efforts, ensuring seamless customer interactions, and contributing to the overall success of our business.Main Responsibilities:Meet or exceed sales targets by providing exceptional...

Job Summary: The Group Pension Analyst will be responsible for implementing the customer retention and communication strategy by ensuring optimal client service is provided to direct and intermediate clients. The Group Pension Analyst will be responsible for implementing the customer retention and communication strategy by ensuring optimal client service...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.Analyst, Franchise OperationsPosition OverviewWe're looking for an Operations Analyst to lead the design and implementation of our market analytics...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Analyst, Franchise Operations Position Overview We’re looking for an Operations Analyst to lead the design and implementation of our market...

Job Summary: We're looking for an Operations Analyst to lead the design and implementation of market analytics solutions, driving innovation and growth through strategic thinking and fact-based insights.Key Responsibilities:Provides thought leadership and fact-based insights to identify and execute growth paths through business driver analysis and...

Liberty Life seeks a Group Pension Analyst to implement customer retention and communication strategies, ensuring optimal client service to direct and intermediate clients. Key responsibilities include confirming new account status, monitoring contributions, generating statements, and facilitating scheme registration. The ideal candidate has a Bachelor's...