Office Administrator

1 month ago


Nairobi, Kenya The National Syndemic Diseases Control Council NSDCC Full time

Job Purpose

  • Coordinate office administrative services and gives direction on secretarial and logistics support to ensure the smooth running of all offices activities to achieve the Council’s mandate.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

  • N/A

Operational Responsibilities / Tasks

  • Take oral dictation.
  • Use e-office to research and process data.
  • Operate office equipment.
  • Attend to visitors and clients.
  • Handle telephone calls and appointments.
  • Ensure security, integrity, and confidentiality of data.
  • Maintain office diary and travel itineraries.
  • Handle customer inquiries and complaints.
  • Schedule meetings and appointments.
  • Ensure security of office records, equipment, and documents, including classified materials.
  • Monitor procedures for record keeping of correspondence and file movements.
  • Maintain an up-to-date filing system in the office.
  • Prepare responses to routine correspondence.
  • Manage office protocol and etiquette.

Job Dimensions:

Financial Responsibility

  • N/A

Responsibility for Physical Assets

  • Responsible for physical assets assigned to the CEO’s office; fireproof safe, furniture and office equipment.

Decision Making / Job Influence

  • Operational Decisions

Working Conditions

  • Performed in an office setting at the Council’s Headquarters with occasional field assignments locally, regionally and internationally.

Job Competencies Knowledge, Experience and Attributes / Skills.

Academic qualifications

  • Bachelor’s degree in Secretarial Studies or its equivalent qualification from a recognized institution.

Professional Qualifications / Membership to professional bodies

  • N/A

Previous relevant work experience required.

  • N/A

Functional Skills, Behavioral Competencies/Attributes:

  • Typesetting skills.
  • Oral dictation skills.
  • Planning skills.
  • Data processing skills.
  • Communication skills.
  • Organization skills.
  • Interpersonal skills.
  • Knowledge of office protocol.


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