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Systems Administrator

2 months ago

Nairobi, Nairobi Area, Kenya AAR Insurance Full time

AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network.


Overall Purpose Of The Position:


Reporting to the Systems Manager, the systems administrator will manage AAR Information Systems/ Applications and their support structures to ensure that the dependant business meets it objectives.

Key Responsibilities

Participate in the planning, scoping, selection, testing and roll-out of new systems/ applications and changes/enhancements to existing systems/ applications
Install/ provision and maintain server environments required for the smooth deployment and running of business systems.
Assist with the setup and configuration of system user accounts and permissions and offer first line of business system support to users

Work closely with other IT team members, users and vendors to identify and initiate business process improvements and actualization of the improved processes in AAR business systems.

Manage and monitor system performance and ensure the availability of critical services including ensuring that integration points are functioning as desired.

Assist the business intelligence team in developing from business reports to meet user and management information needs
Ensure that all reports are accurate and up-to-date in all sites at all times
Ensure that data integrity and security is maintained in all systems/ applications at all times
Ensure that all running systems (applications and databases versions) are up to date versions and that they are adequately patched
Develop and deploy IT-based business solution(s) to meet user requirements as per approved specifications
Providing systems and business process support to all system users in regional offices
Provide immediate reports of systems/ application risk areas that require mitigations
Perform regular system backups and ensure data integrity and recovery processes are in place including performing disaster recovery test operations as per IT disaster recovery plan
Provide monthly report of disaster recovery operations, in particular back-up logs
Maintain documentation for systems, processes, and procedures
Ensure compliance with industry standards, regulatory requirements, and AAR's information security policy and procedures at all times.
Perform regular audits and periodic vulnerability assessments; respond to and mitigate security incidents and breaches.
Generate and review reports on system performance, security incidents, and other relevant metrics.

Requirements
Experience, Education & Comptencies

Bachelor of Science in Information Technology, Computer Science or a related field, or equivalent experience.

Certifications:
Database Administration Certification
AWS Certified Solutions Architect Associate or equivalent
5 years practical experience in installation of IT systems, development of IT-based business solutions, database design, report writing and query generation, proficiency in the use of BI tools with in-depth knowledge of Systems/ Applications and Database management/ administration skills in the following areas;
Microsoft SQL Database administration
Microsoft SQL Reporting Services
Crystal Reports
Microsoft .NET
Web Services
Integration to Mobile Applications
Microsoft Windows and Linux Server Environments
Apache, Tomcat (added advantage)
Cloud services (AWS, Azure)
Experience in virtualization technologies (VMware, Hyper-V)
Good Inter -personal and communication skills
Decisive – able to react quickly and resolve issues
Strong problem-solving and analytical skills