Head of Alternative Distributions and Partnerships at

7 days ago

Nairobi, Nairobi Area, Kenya Jubilee Insurance Full time
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937.

Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Job Ref

No:
JLIL 220
Role Purpose

The role holder will be responsible for developing and implementing strategies to expand the distribution channels and partnerships beyond the traditional avenues.

The role aims to drive growth, increase market share, and enhance customer accessibility to life insurance products through innovative distribution models i.e.

Bancassurance, Digital, Affinities, Independent Financial Advisors as well as Strategic Partnerships.

As the leader of the team, the role holder will be expected to provide guidance, mentorship, and strategic direction to drive business growth and enhance market presence.

Main Responsibilities

Strategy

Alternative Distribution Strategy Development:
Formulate and implement the strategy in alignment with the company's overall business objectives. Identify new market opportunities for Bancassurance, Digital Sales, Affinities and develop a strong Independent Financial Advisor's distribution network.

Partnership Development Strategy:
Develop and execute a strategic plan to establish and enhance strategic partnerships for the Life Business. Identify potential partners, assess partnership opportunities, and negotiate agreements that align with the organization's objectives and drive business growth.

Product Development:
Work closely with cross-functional teams to identify market needs and develop innovative products. Collaborate with partners to co-create and customize offerings that meet the unique requirements of our customers.

Process Improvement:
Continuously assess and improve alternative distribution processes to enhance efficiency, accuracy, and overall customer experience. Identify opportunities for automation, digitization, and streamlining of activities.

Operational Excellence:

Drive operational excellence within alternative distribution processes by setting clear goals and performance metrics, monitoring performance, and implementing improvement initiatives to achieve service level agreements and operational targets.


Technology and Systems:
Collaborate with IT and operations teams to assess, select, and implement appropriate technology solutions for the business. Leverage digital tools, policy administration systems, and workflow automation to optimize processes and enhance productivity.

Data Analysis and Reporting:
Analyze sales data to identify trends, patterns, and opportunities for process improvements or cost savings. Generate regular reports and provide insights to management regarding key performance indicators, operational metrics, and potential areas for improvement.

Customer Needs Analysis:
Conduct thorough customer needs analysis to understand clients' financial goals and risk profiles. Recommend suitable life insurance solutions based on their requirements.

Operational

Partnership Management:
Manage and nurture existing strategic partnerships with insurance providers, brokers and other relevant stakeholders. Collaborate with partners to develop joint marketing initiatives, sales programs, and service enhancements to drive customer acquisition and retention. Negotiate and finalize partnership agreements to maximize business opportunities.

Sales and Revenue Generation:
Drive life insurance sales through the alternative distribution channel. Set ambitious sales targets, develop sales plans, and lead the team to achieve business growth and revenue goals.

Market Intelligence:
Monitor market trends, competitor offerings, and customer preferences. Utilize market intelligence to identify growth opportunities and challenges.

Product and Sales Training:

Coordinate with product development and training teams to equip staff with the necessary knowledge and skills to effectively promote life insurance products.


Sales Reporting and Analysis:
Oversee the preparation regular sales reports, track key performance indicators
(KPIs), and provide insights to senior management. Utilize data-driven analysis to inform strategic decisions.

Customer Experience Focus:
Work to enhance the customer experience and address customer feedback and concerns promptly.

Relationship Management:
Cultivate and maintain strong relationships with partner banks and financial institutions at the senior management level. Collaborate with their teams to drive joint initiatives and ensure effective business integration.

Regulatory
Compliance:
Ensure all alternative channels operations are in compliance with insurance regulations and legal requirements.

Proactively manage allocated bancassurance retail portfolio by meeting your retention targets, maintaining, increasing premium & lives volume through organic growth and by selling additional benefits and enhancements.

Corporate Governance

Compliance:
Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards

Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.

Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Leadership & Culture

Lead and manage a team, providing guidance, coaching, and performance feedback.
Fostering a corporate culture that promotes ethical practices and good retail citizenship while maintaining a conducive work environment.
Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.

Individualized Development Planning:
Create personalized development plans that align with your career aspirations and the organization's objectives.
Monitor team performance, track progress against targets, and provide regular reports to senior management.

Conduct regular team meetings and training sessions to enhance skills and knowledge related to claims handling and industry trends.

Building relevant departmental capacity to deliver on strategy by leading, guiding, directing, and evaluating the work of the team.

Building the team capabilities and ensuring adequate succession planning within the department.

Requirements
Key Competencies

Strategic thinking and business acumen for identifying growth opportunities.
Excellent communication and negotiation abilities.
Sales-driven and target-oriented mindset.
Customer-centric approach and empathy.
Financial acumen and understanding of life insurance products.
Excellent data skills, Report writing and Presentational skills.
Excellent leadership and team management skills to lead the bancassurance team.
Strong relationship-building abilities for managing external partnerships.
Analytical mindset for data-driven decision-making and performance evaluation.
Customer-centric approach, focusing on enhancing customer experiences.

Academic Background & Relevant Qualifications

Bachelor's degree in insurance, Finance, Business or any other related course
Diploma in Insurance qualification.
LOMA/CII/IIK Qualification.
Minimum 6-8 years' experience in a similar role.
Proven track record in sales and relationship management in the Insurance sector.
Proven track record of successfully implementing strategic initiatives and driving process improvements.
Experience in Insurance Digital Sales and Partnerships.

  • Alternative Distribution Channels Manager at Old Mutual Kenya

    3 months ago

    Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment.We offer solutions to individuals and corporates underpinned by our core values which are: Respect,ResponsibilitiesIntegrity, Accountability and Pushing beyond boundaries. Develop, implement/execute and monitor...

  • Assistant Manager Bancassurance and Alternative Channels at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Kenindia Assurance Company Limited Full time

    Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.Main Purpose of the Job - (Job Summary):To drive and develop life insurance sales through banc assurance and alternative distribution channel...

  • Assistant Manager

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full time

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment.We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.SummaryDevelop, implement/execute and monitor alternative...

  • Assistant Manager

    2 months ago

    Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full time

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment.We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.SummaryDevelop, implement/execute and monitor alternative...

  • Assistant Manager Bancassurance and Alternative Channels at Kenindia Assurance Company Limited

    3 months ago

    Nairobi, Nairobi Area, Kenya Kenindia Assurance Company Limited Full time

    Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.Main Purpose of the Job - (Job Summary):To drive and develop life insurance sales through banc assurance and alternative distribution channel...

  • Business Development Officer – Alternative Channels at

    3 days ago

    Nairobi, Nairobi Area, Kenya Madison Group Limited Full time

    Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers LimitedKey ResponsibilitiesThe role holder will be responsible for driving production of...

  • Membership and Distribution Officer at

    6 days ago

    Nairobi, Nairobi Area, Kenya Peforming and Audio-Visual Rights Society of Kenya Full time

    Performing and Audio Visual Rights Society of Kenya (PAVRISK) is a collective management organization registered as a non –profit making company limited by guarantee pursuant to the Company's Act 2015 laws of Kenya.Job Overview:Performing and Audio-Visual Rights Society of Kenya (PAVRISK) is seeking a diligent and detail-oriented Membership and...

  • Head of Fundraising and Partnerships at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprisesJob PurposeHead of Fundraising and...

  • Head of Fundraising and Partnerships at

    2 months ago

    Nairobi, Nairobi Area, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprisesJob PurposeHead of Fundraising and...

  • Head of Sales and Distribution at

    3 months ago

    Nairobi, Nairobi Area, Kenya Letshego Kenya Limited Full time

    Letshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective way to implement microfinance in an African contextJob SummaryTo drive the...

  • Warehouse and Distribution Manager

    3 months ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African marketKey Responsibilities Efficiently manage warehouse operations, including receiving, storage, inventory...

  • Warehouse and Distribution Manager

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African marketKey Responsibilities Efficiently manage warehouse operations, including receiving, storage, inventory...

  • Business Development Lead Channel Distribution

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Nationwide Electrical Industries Ltd Full time

    With over 30 years experience in the industry, we are a leading local manufacturer and suppliers of innovative lighting luminaries, and cable management systems for a wide range of commercial and industrial applications.SummaryWe seek to recruit a passionate and driven BUSINESS DEVELOPMENT LEAD (Channel Distribution & Partnership) as we seek to achieve our...

  • Sales & Distribution Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.Key Responsibilities:Oversee and take full responsibility for the sales function in the Nairobi region....

  • Sales & Distribution Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.Key Responsibilities:Oversee and take full responsibility for the sales function in the Nairobi region....

  • Head of Sales-Cloud at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Head of Sales-Cloud at

    3 months ago

    Nairobi, Nairobi Area, Kenya Technobrain Full time

    With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21+ countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public...

  • Last Mile Distribution Representatives at

    7 days ago

    Nairobi, Nairobi Area, Kenya Mwangaza Light Full time

    Energy is one of the fundamental blocks of social economic development and access to affordable, reliable, sustainable and modern energy for all by 2030 is Goal 7 of the UN's Sustainable Development Goals.Key Responsibilities:Sell Well, Do Good': Promote clean energy adoption as part of community development & climate action.Grow Last Mile Distribution:...

  • Last Mile Distribution Representatives

    7 days ago

    Nairobi, Nairobi Area, Kenya Mwangaza Full time

    ABOUT THE COMPANYMwangaza is a payment platform that helps you buy: Kenya Power (KPLC) tokens, airtime (Safaricom, Airtel, Telkom) and pay for any bills.JOB SUMMARYQualifications:Diploma or degree in sales and marketing.2-3 years experience in sales, preferably last mile distribution within the clean energy sector.Passionate about clean energy,...

  • Head of Programs

    1 month ago

    Nairobi, Nairobi Area, Kenya Sapcone Full time

    SAPCONE is a non-profit making indigenous NGO duly registered with the relevant authorities in Kenya operating in Turkana County, Mainly with the provision of clean water and Sanitation to the communities, Education and health activitiesSummaryThe Head of Programs (HoP) will be responsible for leading, developing and managing the program team to achieve the...