Billing Officer

4 weeks ago


Nairobi, Nairobi Area, Kenya Imara Mediplus Medical Centre Full time

JOB SUMMARY:

To ensure accurate and complete billing of patient services in accordance with Imara Hospital's defined policies, procedures, standards and strategies

KEY RESPONSIBILITIES:

  • Ensure smooth Billing and invoicing process in both cash and cooprate.
  • Preauthorisation process as per the insurance requirements.
  • Handling admissions and discharges.
  • Providing the required reports and responding to inquiries concerning billing.
  • Ensure no pending unreceived transactions.
  • Ensure clients satisfaction through optimal quality of care, effective communication, timely feedback and escalation of unresolved issues.
  • Resolve incoming queries on billing from patients, insurance companies, consultants or colleagues in a professional and efficient manner.
  • Perform any other duties assigned by Team Lead.

QUALIFICATIONS:

  • Degree or Diploma in Business Administration, Economics, Finances or the other business related fields from a recognize institution.
  • Partial accounting qualification ie. CPA Part II or ACCA will be an added advantage
  • Minimum of one 1 year's experience
  • Proficient in computer applications

JOB SKILLS:

  • Good communications skills both written and spoken
  • Team player
  • Excellent customer service skills
  • Good interpersonal skills


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