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Information Technology

1 month ago

Nairobi, Nairobi Area, Kenya Danish Refugee Council Full time

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world.


Overall purpose of the role:

Provide additional technical support required to maintain a standard level of service to the office and be the main point of contact for IT related issues in DRC Kenya Eastleigh field office in Nairobi for a duration of 6 months.

The role will be responsible for planning, development and implementation of hardware, software applications, programming & systems network and integration of a management information system or enterprise network in coordination and consultation with the DRC IT Officer.


Responsibilities:
Install and configure computer hardware, authorized software, systems, networks, printers, and scanners.
Liaise with the Country MIS Coordinator regarding issues/faults in a timely manner.
Offer technical support to all end users of hardware & software issues.
Ensure that company data is safely backed up to OneDrive and SharePoint.
Daily monitoring of servers to for optimal performance,100% uptime and availability of systems.
Maintain, improve, and ensure healthy back-ups of beneficiaries' database.
Generate monthly systems usage reports.
Oversee software and network security.
Undertake simple development tasks on the Information Management Systems as assigned from time to time.
Continually perform preventative maintenance.

Requirements

Experience and technical competencies:
At least 1 Year Experience in fast paced organization.
Have HTML, PHP-MVC, JS and CSS coding background.
Knowledge of CodeIgniter framework will be an added advantage.
Basic understanding of relationship database including MySQL.
Basic understanding of Linux (Ubuntu) and Windows 10 support.
Knowledge of and competence in Microsoft operating systems and Microsoft 365.
Attention to detail with an excellent analytic and research background.
Cheerful, articulate, positive attitude and eager to learn.

Education:
Bachelor's degree in Information Technology or other related field from a recognized institution
Certification in computer networks (CCNA, N+, etc)

Languages:
Fluency in English and Kiswahili.

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