Payments Analyst – Treasury Back Office Operations

1 week ago


Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

**Job Summary**
Manage Treasury Operations in Nairobi, ensuring accurate and timely execution of transactions, customer queries, and settlement processes while adhering to SLAs, policies, and regulations.

**Job Description**

Old Mutual Kenya is a leading financial services provider in Nairobi, offering solutions in long-term savings, asset management, and investment. As a key member of the Treasury Operations team, you will play a critical role in ensuring the smooth execution of financial transactions, customer queries, and settlement processes.

**Key Responsibilities**

* Support day-to-day activities to ensure accurate and timely execution of all transactions, including:
+ Handling customer instructions and queries
+ Transaction confirmation process (zero tolerance on unmatched confirmations)
+ Managing settlement process and related risks
+ Transaction Processing & Messaging Systems and related accounting entries processing
+ Reporting and communications to other parties
+ Reconciliation activities for all products and services offered under Treasury Operations
* Ensure efficient operations in strict compliance with local and international laws, market set standards, and Bank's risk standards
* Participate in Operational Risk activities within the Unit and deliver Control Self Assessments
* Ensure that BCP/DRP documentation, technologies, and operations are functioning as recommended by the CBK Prudential guidelines and best practices
* Strive for stability of the treasury system, addressing issues and complaints from internal and external customers
* Work with transaction processing system vendors and ICT team to close system failures and gaps
* Assure effective daily TP-GL reconciliation, SLA adherence monitoring & breaches reporting, and accurate current & timely Dashboards production

**Minimum Qualifications/Experience**

* University Degree in Computer Science/Engineering, Finance, Accounting, Commerce, or related field from a recognized University
* 5 years working experience in Bank operations, within a busy Financial Markets Operations environment
* In-depth knowledge and understanding of financial markets Operations
* Good understanding of Operational Risk Management
* Proficiency in use of information technology, Analytical ability, and problem identification skills
* Excellent communication, presentation, interpersonal, negotiation, and report writing skills

**Additional Qualifications/Experience**

* In-depth knowledge and understanding of Financial Markets products: Foreign Exchange, Money Markets, and Fixed Income
* In-depth knowledge of Swift message types, controls, best practices, and standards
* In-depth knowledge of Money Transfer Services and related processes
* Project management skills



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