Telesales Agents

4 weeks ago


Nairobi, Nairobi Area, Kenya Jubilee Insurance KE Full time

ABOUT THE COMPANY

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.

JOB SUMMARY

QualificationsDegree in Business Administration, Customer Experience, or a related field.Relevant ExperienceAt least 2-3 years of experience in telesales or customer service roles, preferably within the asset management sector.

RESPONSIBILITIES

Lead Generation and Conversion:Proactively initiate contact with potential customers through cold calling, utilizing leads generated by the Customer Relationship Management (CRM) system.Engage prospects in meaningful conversations, addressing their needs and concerns to effectively convert them into customers.Diligently follow up on all leads and inquiries, maintaining a strong pipeline of potential clients to maximize conversion opportunities.Sales CRM Management:Maintain the CRM system with accurate and up-to-date information, recording all interactions with leads and tracking the outcomes of these engagements.Monitor and report on sales performance, analyzing lead conversion rates to identify trends and areas for improvement.Ensure the CRM database is meticulously managed, providing real-time insights into sales activities and customer interactions.Product Promotion:Deliver comprehensive and accurate information about the company's products and services, ensuring potential customers are fully informed of the value proposition.Customize product recommendations to align with the specific needs and interests of each customer, enhancing the relevance and appeal of the offerings.Act as a knowledgeable resource on the company's product portfolio, providing expert guidance to assist customers in making informed purchasing decisions.Sales Reporting and Feedback:Systematically track key sales metrics, compiling detailed reports that provide insights into sales performance, customer preferences, and emerging market trends.Communicate findings and feedback to the management team, contributing to strategic decision-making and the continuous refinement of sales strategies.Regularly report on sales performance and lead conversion rates, offering data-driven recommendations to enhance the effectiveness of sales efforts.

REQUIRED SKILLS

Ability to coordinate, Collaboration, Written communication, Verbal communication, Stakeholder communication

REQUIRED EDUCATION

Bachelor's degree


  • Telesales Agent

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Sunculture Full time

    ABOUT THE COMPANYSunCulture is always looking for people who are as passionate as we are about renewable energy, agriculture and impacting people's livesJOB SUMMARYReporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will...

  • Telesales Agents at

    1 month ago


    Nairobi, Nairobi Area, Kenya Platinum Credit Limited Full time

    Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companiesYou'll need; Diploma / Degree certificate To be result-oriented and self-driven Excellent communication and...

  • Telesales Agents

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...

  • Telesales Agent-1 at

    2 months ago


    Nairobi, Nairobi Area, Kenya Old Mutual Kenya Full time

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment.We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.SUMMARYA Telesales Representative contributes to generating...

  • Telesales Agent-1

    2 months ago


    Nairobi, Nairobi Area, Kenya Old Mutual Full time

    ABOUT THE COMPANYOld Mutual Kenya provides investment, savings, life assurance, asset management, banking and property and casualty insurance in Africa, Europe, the Americas and Asia. We have over 17 million customers and approximately employees.JOB SUMMARYSKILLS AND COMPETENCIESBasic level of proficiency with Windows based applications such as MS Office,...

  • Telesales Agent

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Mogo Kenya Limited Full time

    ABOUT THE COMPANYMOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents. MOGO Kenya provides car financing for used cars, logbook loans and boda-boda loans. We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a...


  • Nairobi, Nairobi Area, Kenya Brites Management Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR SolutionsDUTIES AND RESPONSIBILITIESBuild and maintain strong relationships with customers through effective communication,...

  • Telesales Agent

    4 weeks ago


    Nairobi, Kenya Sunculture Full time

    ABOUT THE COMPANYSunCulture is always looking for people who are as passionate as we are about renewable energy, agriculture and impacting people’s lives!JOB SUMMARYReporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will...

  • telesales agent

    3 months ago


    Nairobi CBD, Kenya Rabow Co Ltd Full time

    JOB BRIEFWe are looking for a competitive and trustworthy Tele Sales Agent. Their responsibilities will include acquisition of new users using emerging trends i.e Social media platforms, e- channels, etc, retention of acquired users, maintaining customer satisfaction, and meeting sales targets set.To be successful as a sales agent you should be an inspired...


  • Nairobi, Kenya Platinum Credit Limited Full time

    Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company’s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies You'll need; Diploma / Degree certificate To be result-oriented and self-driven Excellent...

  • Telesales Agent-1

    2 months ago


    Nairobi, Kenya Old Mutual Full time

    ABOUT THE COMPANYOld Mutual Kenya provides investment, savings, life assurance, asset management, banking and property and casualty insurance in Africa, Europe, the Americas and Asia. We have over 17 million customers and approximately 61 500 employees.JOB SUMMARYSKILLS AND COMPETENCIESBasic level of proficiency with Windows based applications such as MS...


  • Nairobi, Kenya Old Mutual Kenya Full time

    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY A Telesales Representative contributes to...

  • Telesales Agents

    4 weeks ago


    Nairobi, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...

  • Telesales Agents

    4 weeks ago


    Nairobi, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...

  • Telesales Agent

    3 weeks ago


    Nairobi, Kenya Mogo Kenya Limited Full time

    ABOUT THE COMPANYMOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents. MOGO Kenya provides car financing for used cars, logbook loans and boda-boda loans. We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a...


  • Nairobi, Kenya Brites Management Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions DUTIES AND RESPONSIBILITIES Build and maintain strong relationships with customers through effective communication,...