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Telesales Agent- Mombasa at Brites Management

3 months ago

Nairobi, Kenya Brites Management Full time

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions
DUTIES AND RESPONSIBILITIES

Build and maintain strong relationships with customers through effective communication, understanding their needs, and offering tailored solutions.
Conduct outbound sales calls to potential customers from provided leads or databases.
Maintain a comprehensive understanding of our products/services to provide accurate information and answer customer queries.
Follow up with potential leads and prospects to convert inquiries into sales.
Provide regular reports on sales performance, customer feedback, and market trends to the Sales Manager.
Accurately record customer interactions, sales, and feedback in our CRM system.
Work closely with other team members and departments to ensure a seamless customer experience.
Achieve and exceed sales targets and performance metrics as set by the Sales Manager.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma in a Business Related Course
Minimum of 2 years experience in customer service or sales
Excellent verbal communication and interpersonal skills with a persuasive and engaging style.
Strong problem-solving skills and the ability to handle objections effectively