Front Desk Operations Manager

10 hours ago


South Sudan, Kenya Crystal Recruitment Ltd Full time
About Us:

Crystal Recruitment Ltd is proud to offer this exciting opportunity to join our team as a Front Office Manager. In this role, you will play a critical part in delivering exceptional guest experiences and ensuring the smooth operation of our front desk. If you have a passion for providing excellent customer service and leading a team, we encourage you to apply.

Key Responsibilities:
  • Coordinate all front desk activities, including calls, reservations, and guests' services.
  • Train and supervise office staff, including receptionists, security guards, and call center agents.
  • Schedule shifts to ensure adequate coverage.
  • Provide timely and accurate customer service.
  • Handle complaints and specific customers' requests.

Requirements:
  • Proven work experience as a Front Desk Manager or Reception Manager.
  • Degree in Front Office Management or related field.
  • Excellent communication and people skills.
  • Good organizational and multitasking abilities.
  • Problem-solving skills.

What We Offer:
  • Tickets & Visa provided.
  • Meals.
  • Accommodation.
  • 2-year contract.


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