Customer Service Associate

1 day ago


Nairobi, Nairobi Area, Kenya Talent Partners Full time
Job Description:
Talent Partners is seeking an exceptional Customer Service Associate to join our dynamic team. This individual will play a crucial role in supporting our CEO by providing essential customer support, handling administrative tasks, and gaining valuable experience in the real estate industry.

About the Role:
This is an exciting opportunity for a student or recent graduate looking to launch their career in real estate. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong understanding of real estate concepts. As a key member of our team, you will be responsible for managing customer communications, assisting with property listings and marketing efforts, and conducting market research.

Your Responsibilities:
- Provide exceptional customer service via various communication channels
- Assist with special projects as needed and help maintain the CRM
- Conduct market research and gather data on real estate trends
- Collaborate with the team to drive growth and innovation

What We Offer:
Talent Partners offers a unique opportunity for individuals to gain hands-on experience in the real estate industry while working closely with experienced professionals. As a valued member of our team, you will have access to flexible work schedules, potential future career opportunities, and a friendly and supportive work environment.

Requirements:
- Minimum 1 year of experience in the real estate industry (e.g., internships, part-time roles, or relevant coursework)
- Few months of experience in a customer experience role, demonstrating strong communication and problem-solving skills
- Currently enrolled in or recently graduated from a university program (preferably in business, real estate, or a related field)
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work independently and as part of a team
- Detail-oriented and proactive
- Familiarity with CRM software is a plus

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