Food Operations Manager

8 hours ago


Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time
Company Overview:
Emerge Egress Consulting is a leading HR Management and Training Consulting Firm based in Nairobi, established in 2017. We partner with clients across various industries to meet their diverse needs. Our expertise lies in Recruitment, Business Strategy, and Training Programs.

Job Summary:
The Food & Beverage Manager will be responsible for overseeing the smooth operation of our food and beverage services. Key responsibilities include managing budgets, forecasting financial performance, and ensuring high-quality service standards are maintained. Additionally, this role involves fostering employee engagement, preparing regular reports, and conducting meetings with staff to address concerns and industry trends.

Key Responsibilities:
  • Ensure the highest levels of quality and service standards in food and beverage operations.
  • Manage budgets, forecasts, and financial performance while overseeing F&B orders, staff, and finances.
  • Foster employee engagement and maintain a strong focus on quality and efficiency.
  • Prepare regular reports to management on activities and generated revenues.
  • Conduct regular meetings with staff to share information, address issues, and discuss industry trends.
  • Act as a contact point for clients, ensuring their needs are met professionally.
  • Book functions and delegate tasks to F&B Supervisors as needed.
  • Establish targets, schedules, policies, and procedures within the department.
  • Monitor inventory and cost control while ensuring compliance with health and safety regulations.
  • Design innovative menus to attract target clients and meet industry trends.
  • Assist in recruiting new hires, mentor staff, and foster a culture of teamwork and excellence.
  • Collaborate with marketing to promote food and beverage offerings and special events.
  • Satisfy clients by delivering a positive experience.
  • Develop and implement plans for food and beverage initiatives, ensuring hotel targets are achieved.
  • Lead the F&B team, promoting growth, development, and performance within the department.


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