Food & Beverage Manager

9 hours ago

Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time
Food and Beverage Manager Vacancy-Nairobi.

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities

• Ensures the smooth running of the food & beverage operations to ensure highest levels of quality and service standards.

• In charge of managing budgets, forecasts, financial performance and managing F&B orders, staff, and finances.

• Fostering employee engagement whilst maintaining a strong focus on quality and efficiency.

• Preparation and Presentation of regular reports to the management on activities and generated revenues.

• Conducting regular meetings with the staff regarding communication, information sharing, address issues and concerns as well as to keep with the industry trends.

• Be a contact point for clients both individual and corporate enquiries in a professional manner while ensuring their needs are met.

• Booking functions and ensuring proper services are rendered for smooth running and at times delegating the role to the F&B Supervisors.

• Establish targets, schedules, policies and procedures within the department

• In charge of monitoring inventory and cost control.

• Ensuring compliance with health and safety regulations, practices as per industry standards.

• Planning and designing exquisite innovative menus to attract the target clients, meet the targets that reflect current trends, client's preferences and continuously making improvements.

• Assist in recruiting suitable new hires when need be, mentor and foster a culture of teamwork and excellence.

• Collaborate with marketing to promote food and beverage offerings and special events.

• In charge of client satisfaction, delivering a positive experience.

• Develops and implements plans food & beverage initiatives & ensuring hotel targets are achieved

• Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department

• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

• Builds and maintains positive working relationships with all key stakeholders of the hotel.

• Establishes and delivers effective programs that advance service standards, profitability and cost control

• Implement a hands-on management approach to stay informed about departmental operations.

• In charge of conducting all required inspections according to the Hotel Management policies.

• Development of checklists, other relevant documents for all Food & Beverage service outlets.

• Ensure all administrative and operational procedures comply with Standard Operating Procedures.

• Review client feedback at each F&B meeting and take immediate corrective action.

• Ensure the Food & Beverage team adheres to control procedures as per the Hotel Management Manuals.

• Ensure that the F& B team are always well trained with the operating standards and well uniformed and have the necessary resources while maintaining up to date records.

• Ensure hygiene is maintained and proper presentation of food in the hotel, and replenishment is appropriately done.

• In charge of approvals within his department.

• Develop and consistently review Food & Beverage Standard Operating Procedures.

• Represent and act in the company's best interests to minimize costs and maximize revenue.

• Research, invent, and implement new Food & Beverage products and services.

• Foster an environment for staff innovation and creativity in Food & Beverage services.

• Provide a variety of products to meet the ever-changing client preferences and tastes.

• Ensure new employees receive thorough inductions and onboarding before starting their jobs.

• Ensure staff are well-informed and communicated to on hotel operations and activities.

• Leading the F&B team by attracting, recruiting, training and regularly appraising talented personnel to identify development areas, build on strengths, and determine training needs for future career growth.

• Perform other duties as assigned.

Job Specifications and Qualifications

• Diploma or Bachelor's degree in hospitality management, Food and Service Management, Business, Culinary Arts, or a related field.

• At least 3 years of proven experience in a food and beverage management role, preferably in a 3 star/ 4 star facility.

• Passion for culinary trends and a deep understanding of food and beverage service

• Passion for culinary trends and a experience in diverse cuisines.

• Demonstrated ability to implement and maintain high standards of hygiene, quality, and productivity

• Experience in cost management, budget controls and revenue maximization

• Familiar with ERP, Hotel systems and MS Office software.

Key Competencies

• Excellent communication & PR skills

• Great leadership with a hands-on approach and organizational skills

• Attention to detail and ability to work in a fast pace environment

• High level of integrity.

• Effective Problem-solving skills

• Customer Centricity skills

• Ability to find creative solutions, offering advice and recommendations

• Strong analytical skills.

• Knowledge of the hospitality industry

• Innovative mindset with the ability to introduce new products and services

• Ability to work under pressure.

• A self-motivated and strong work ethic -oriented individual

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