Café Team Leader

4 days ago


Nairobi, Nairobi Area, Kenya beBee Careers Full time

About the Position

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  • This position requires a skilled and motivated individual to lead the team and ensure exceptional daily operations.
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Key Responsibilities

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  • Oversee daily café operations, including food production, customer service, and staff management.
  • Ensure high standards of food quality, hygiene, and safety in line with industry regulations.
  • Manage inventory, stock ordering, and cost control to minimize waste and maximize profitability.
  • Train, supervise, and motivate staff to deliver excellent customer service and efficient workflow.
  • Develop and implement strategies to enhance customer satisfaction and drive sales.
  • Monitor and maintain café equipment, ensuring smooth operations.
  • Handle customer feedback and resolve any issues promptly and professionally.
  • Collaborate with the kitchen team to create and update menus, focusing on American fast food, pastries, and smoothies.
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Requirements

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  • A degree or diploma in Food Production, Culinary Arts, Hospitality Management, or a related field.
  • Proven experience working in a café or fast-food environment, with a strong understanding of American fast food, pastries, and smoothies.
  • Excellent leadership and team management skills.
  • Strong knowledge of food safety standards and hygiene practices.
  • Ability to multitask, work under pressure, and maintain a positive attitude.
  • Customer-focused with outstanding communication and problem-solving skills.
  • Experience in inventory management and cost control is a plus.
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