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Destination Experience Manager

1 week ago

Nairobi, Nairobi Area, Kenya Crystal Recruitment Ltd Full time

As a key member of the Crystal Recruitment Ltd team, the successful candidate will play a vital role in delivering exceptional travel experiences to clients from around the world.

Job Requirements:

The ideal candidate will possess a strong understanding of the travel industry, excellent communication and negotiation skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Research and develop unique travel experiences for clients.
  • Coordinate logistics for inbound and outbound tours, including transportation, accommodations, and activities.
  • Collaborate with marketing teams to promote travel packages and services.
  • Provide exceptional customer service to clients and resolve any issues that may arise.
  • Maintain accurate records of client interactions, travel plans, and expenses.
  • Negotiate competitive rates with suppliers and vendors.
  • Stay up-to-date on industry trends and developments.
Qualifications:
  • Minimum of 2 years of experience in travel sales, marketing, or operations.
  • Strong knowledge of the travel industry, including destination geography and cultural norms.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in travel software, CRM systems, and MS Office.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Valid Passport.