Coordinated Operations Manager

18 hours ago


Nairobi, Nairobi Area, Kenya Citywalk limited Full time
Company Overview
Citywalk Limited is an innovative organization that strives to provide outstanding customer experiences. We prioritize building a culture of excellence, innovation, and teamwork.

Job Summary
The Process Coordinator will be responsible for coordinating and optimizing the operations of our Online Sales, B2B, Retail Branches, and Social Media departments. This role involves ensuring alignment between departments, implementing best practices, and enhancing customer satisfaction and revenue growth.

Key Performance Indicators (KPIs)
  • Centralized Role Tracking
  1. Develop and maintain a centralized role tracker for all directors' tasks and subtasks.
  2. Ensure daily updates on the tracker, sharing progress with directors and stakeholders.
  3. Post regular updates on the progress of all roles and address any challenges faced.
  • Meeting Attendance and Documentation
  1. Attend all online and physical meetings with directors.
  2. Document action items, assigned tasks, deadlines, and responsibilities during meetings.
  3. Maintain a centralized tracking system for all tasks and regularly update progress.
  • Director Task Management
  1. Work closely with department heads and sales administrators to ensure timely execution of reports and tasks.
  2. Report any operational challenges or issues that may impact smooth operations.


What We Offer
We offer a comprehensive compensation package, opportunities for professional growth and development, and a collaborative work environment that fosters innovation and creativity.

Requirements
To succeed in this role, you will need excellent communication and organizational skills, the ability to work effectively in a fast-paced environment, and a strong attention to detail. You should also be proficient in utilizing technology to streamline processes and improve efficiency.

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