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Sales Growth Specialist

1 week ago

Nairobi, Nairobi Area, Kenya Ital Global Limited Full time
We are seeking an experienced Sales Growth Specialist to join our dynamic team at Ital Global Limited. The successful candidate will have a proven track record of driving sales growth and developing effective sales strategies. In this role, you will be responsible for identifying new business opportunities, developing and executing sales plans, and providing exceptional customer service to existing clients.

Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers. They will also have a strong understanding of sales principles, market trends, and customer needs. Additionally, they will be proficient in using sales-related software and tools, including CRM systems, sales analytics, and presentation software.

Key responsibilities and duties include:
* Developing and executing a sales plan to meet or exceed sales targets for assigned territory
* Identifying and prospecting potential customers within the assigned territory, utilizing various resources such as industry databases, referrals, and cold-calling
* Scheduling face-to-face meetings with potential and existing customers to present products/services and address their needs
* Building and maintaining strong relationships with customers through regular visits, phone calls, and emails
* Conducting product demonstrations and providing training to customers on the usage and benefits of company products
* Effectively communicating product updates, pricing changes, and other relevant information to customers in a clear and concise manner

Our Sales Growth Specialist will have the opportunity to work with a talented team of professionals, collaborate with internal teams, and participate in ongoing training and development programs. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Key Performance Indicators (KPIs)

* Daily Process Improvements Index: Measure the frequency and impact of daily process improvements implemented, aiming for a target of two or more improvements per day
* Sales Revenue: Total revenue by sales representative from customer visits and external calls
* Customer Acquisition Rate: Number of new customers acquired through sales representative's efforts. (Calls and Visits)
* Customer Retention Rate: Percentage of existing customers that continue to do business with the company after a visit from the sales representative
* Sales Conversion Rate: Percentage of potential customers visited by the sales representative who ultimately make a purchase. (Daily calls or Monthly Visits)
* Average Deal Size: Average value of sales generated per customer visit
* Customer Satisfaction Rating: Collect feedback from customers about their experience, aiming for a high satisfaction rating, such as 90% or above