Business Development Manager

Business Development Manager Vacancy- Events Management & Hospitality-Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective
Our hospitality client seeks an organized and aggressive individual, ensuring high-quality customer service, and building relationships with key accounts to generate revenue, expand market share, and achieve profitability targets while successfully managing execution of day to day implementation of client briefs.

The role involves achieving individual and team sales targets, developing strategies, ensuring timely tender and bids submission, and identifying emerging markets.

Core Duties and Responsibilities

• Conduct market research to identify new opportunities and trends in the hospitality
sector.

• Develop event strategies that generate quality leads for our clients.

• Managing a variety of events ranging from creating concepts, planning and event productions for various clients

• Identify, secure and manage suppliers for events with excellence.

• Prepare and manage all event communications and ensure high quality experience, pre, during and post-event.

• Foster relationships with community organizations, businesses, and vendors
providers to build partnerships and referral networks.

• Manage digital marketing efforts, including social media, email campaigns, and website content.

• Oversee the production of marketing materials and ensure brand consistency.

• Organize and participate in events, marketing programs.

• Develop and execute business development plans to expand the services.

• Analyze marketing and business development performance metrics and adjust
strategies as needed.

• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.

• Collaborate with the management team to align marketing efforts with overall
business objectives.

• Manage the marketing budget and ensure cost-effective use of resources.

• Train and supervise the client service and marketing team to achieve departmental goals.

• Monitor competitor activities and provide insights to improve the market
position.

• Prepare regular reports on marketing and business development activities and
outcomes.

• Maintain up-to-date knowledge of healthcare regulations and industry standards.

• Work closely with the customer service team to enhance patient satisfaction and
retention.

• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.

• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.

• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.

• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.

• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.

• The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.

• Any other administrative duties as assigned.

Job Specifications and Qualifications

• Bachelor's Degree in Marketing, Business Administration, Communication, or a related field.

• At least 3 relevant experience in Business Development

• Proven track record of successful marketing campaigns and business development
initiatives.

• Proficiency in Microsoft Office Suite

Key Competencies

• Strong leadership skills

• Effective communication & Digital Marketing skills,

• Market Intelligence

• Business Acumen Skills

• Excellent analytical skills,

• Excellent media relations skills
Attention to detail,

• High Integrity

• Excellent Customer Service

• Creativity and self-motivation.

• Problem Solving Skills

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