Service Engineer

3 days ago

Mombasa Road Nairobi Kenya Stratostaff EA Limited Full time 1,200,000 - 2,400,000 per year
Company Description

Our client, a world leader in the manufacture and sale of HVAC systems and products seeks to on board a Service Engineer. The role holder will supervise maintenance programs, trouble shoot and provide general and specific service to clients.

Job Description

Key Responsibilities:

1. Support the development of aftermarket business across different regions in Africa territory

2.  Attend to complaints raised by customer/dealers, fault findings & rectification

3.  Understand & resolve issues related to installation & operation of Chillers, package, ducted split & HVAC systems.

4.  Carry out preventive, corrective & breakdown maintenance of HVAC equipment & systems.

5. Ensure appropriate selection of replacement parts, raising spares & consumables requisition as per company procedures for repair & maintenance work.

6. Maintain & update customer database, service reports and equipment history periodically.

7. Provide technical support and troubleshooting services

8. Conduct product service training program for service engineers & technicians from distributors.

9. Advise customers on repairs including cost estimates and make recommendations for preventive maintenance.

10. Quote and execute the service jobs.

11. Respond to emergency situations during or after hours for the purpose of resolving immediate safety concerns.

12. Assist customers to start up and commission supplied equipment.

13. Provide customers with telephone/email support to start up or trouble shoot and rectify faults.

Qualifications
  • A Diploma in Electrical or Mechanical Engineering, preferable the Refrigeration and Air conditioning stream with at least 5 years of experience.
  • HVAC background with experience in field troubleshooting/customer relation management.
  • Good understanding of measuring & testing instruments & their application.
  • Demonstrated understanding of blueprints, drawings, and diagrams while troubleshooting.
Additional Information

Key Competencies & Attributes

  • Strong Interfacing customer skills
  • Ability to prioritize tasks effectively & time management skills
  • Excellent communication skills
  • Excellent analytical and problem-solving skills.

  • Network Engineer

    3 days ago

    Mombasa Road, Nairobi, Kenya Stratostaff EA Limited Full time 1,200,000 - 3,600,000 per year

    Job Description Profile Introduction:Our client a Multinational Technology company that specializes in Internet-related services and products seeks to bring on board a Network Engineer.Key Areas of Responsibility:Understand Partner network architecture and design low-lift integrationsPerform configuration changes to network routers, switches, and wireless...

  • Sales Manager-Tanzania

    3 days ago

    Mombasa Road, Nairobi, Kenya Stratostaff EA Limited Full time 1,200,000 - 3,600,000 per year

    Job Description Job Title: Sales Manager Location: TanzaniaPROFILE INTRODUCTION      Our client, a provider of HVAC solutions seeks to on board a Sales Manager in their organization. The role holder will develop sales strategies for sustainable business growth & execute annual sales plan for the region. He/she will also achieve planned sales & profit by...

  • Customer Service Engineer

    5 days ago

    Nairobi, Nairobi Area, Kenya Solenis Full time 900,000 - 1,200,000 per year

    Key ResponsibilitiesSupport the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local deployment...

  • Customer Service Engineer

    5 days ago

    Nairobi, Nairobi Area, Kenya Solenis Full time 1,200,000 - 2,400,000 per year

    Key Responsibilities:Support the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local...

  • Pre -Qualified Contractors – Mechanical, Electrical, and Mechatronic Engineering Services

    3 days ago

    Nairobi, Nairobi City, , Kenya Synkron Full time 1,500,000 - 3,000,000 per year

    1. Objectives of the Call The objective of this call is to: Establisha database of pre -qualified contractors for rapid mobilization on projects.2.     Ensurecontractors meet regulatory, professional, and compliance standards inengineering services.3.     Engagecontractors who can provide cost -effective, high -quality, and timely services.4.    ...

  • Project Engineer

    3 days ago

    Nairobi, Nairobi City, , Kenya Bridge Talent Management Full time 1,200,000 - 2,400,000 per year

    Job purpose: Oversee the planning, execution, and completion of various projects related to our fuel service stations. The role involves coordinating with contractors/service providers in civil, structural, mechanical, and electrical disciplines to ensure timely and efficient project delivery. Responsibilities: ​Design projects and oversee detailed design...

  • Motor Vehicle Mechanic

    5 days ago

    Mombasa, Mombasa, Kenya Associated Vehicle Assemblers Limited Full time 45,000 - 120,000 per year

    Job Purpose:The motor vehicle mechanic will be responsible for inspecting, diagnosing, repairing, servicing and maintaining motor vehicles to ensure they operate safely and efficiently.Key Responsibilities:• Vehicle Inspection - perform comprehensive inspections of vehicles to identify mechanical, electrical, and other issues• Diagnosis - identify...

  • Data Services Product Manager

    1 day ago

    Kenya One Africa Place Cigna Group Full time $60,000 - $120,000 per year

    Job Title: Agile Product Management Lead Analyst – Data EngineeringCareer Track: Band 3 – Senior ContributorLocation: [Insert Location or Remote Option]Excited to grow your career?We value our talented employees and strive to support their professional growth. If this opportunity aligns with your aspirations, we encourage you to applyOur people make...

  • Assistant Civil Engineer

    1 day ago

    Nairobi, Nairobi City, , Kenya Q-Sourcing Full time 60,000 - 120,000 per year

    JOB TITLE: ASSISTANT CIVIL ENGINEERAbout This Job:Q -SourcingLimited trading as Q -Sourcing Servtec is a manpower management solutions firmoperating in the East African Region in the countries of Uganda, Kenya,Tanzania, Rwanda, and South Sudan.On behalf ofour client, we are looking for a competent, skilled, and experienced Assistant Civil Engineer to work in...

  • Electromechanical Engineer

    3 days ago

    Tatu City, Kiambu County, Kenya Tatu City Full time $100,000 - $120,000 per year

    As an Electromechanical Engineer, you will operate and maintain water infrastructure systems to ensure stable, reliable, and efficient 24/7 water supply and sewerage services. The position will entail approximately 70% fieldwork and 30% office tasks.Specific responsibilities will include, amongst others.Lead in designing and implementing water and sewerage...