Service Engineer

1 day ago

Mombasa Road Nairobi Kenya Stratostaff EA Limited Full time 1,200,000 - 2,400,000 per year
Company Description

Our client, a world leader in the manufacture and sale of HVAC systems and products seeks to on board a Service Engineer. The role holder will supervise maintenance programs, trouble shoot and provide general and specific service to clients.

Job Description

Key Responsibilities:

1. Support the development of aftermarket business across different regions in Africa territory

2.  Attend to complaints raised by customer/dealers, fault findings & rectification

3.  Understand & resolve issues related to installation & operation of Chillers, package, ducted split & HVAC systems.

4.  Carry out preventive, corrective & breakdown maintenance of HVAC equipment & systems.

5. Ensure appropriate selection of replacement parts, raising spares & consumables requisition as per company procedures for repair & maintenance work.

6. Maintain & update customer database, service reports and equipment history periodically.

7. Provide technical support and troubleshooting services

8. Conduct product service training program for service engineers & technicians from distributors.

9. Advise customers on repairs including cost estimates and make recommendations for preventive maintenance.

10. Quote and execute the service jobs.

11. Respond to emergency situations during or after hours for the purpose of resolving immediate safety concerns.

12. Assist customers to start up and commission supplied equipment.

13. Provide customers with telephone/email support to start up or trouble shoot and rectify faults.

Qualifications
  • A Diploma in Electrical or Mechanical Engineering, preferable the Refrigeration and Air conditioning stream with at least 5 years of experience.
  • HVAC background with experience in field troubleshooting/customer relation management.
  • Good understanding of measuring & testing instruments & their application.
  • Demonstrated understanding of blueprints, drawings, and diagrams while troubleshooting.
Additional Information

Key Competencies & Attributes

  • Strong Interfacing customer skills
  • Ability to prioritize tasks effectively & time management skills
  • Excellent communication skills
  • Excellent analytical and problem-solving skills.

  • Network Engineer

    1 day ago

    Mombasa Road, Nairobi, Kenya Stratostaff EA Limited Full time 1,200,000 - 2,400,000 per year

    Job Description Profile Introduction:Our client a Multinational Technology company that specializes in Internet-related services and products seeks to bring on board a Network Engineer.Key Areas of Responsibility:Understand Partner network architecture and design low-lift integrationsPerform configuration changes to network routers, switches, and wireless...

  • Senior Network Engineer

    1 day ago

    Mombasa, Mombasa, Kenya Talent Safari Full time 1,200,000 - 3,600,000 per year

    About the CompanyShare is a decentralized internet service provider in Africa that turns every roof and balcony into its own internet distribution central, allowing individuals to connect and earn to a fast, unlimited and community-owned Wi-Fi service. Share is on a mission to democratize access to the internet service economy. Similar to what the solar...

  • Sales Manager-Tanzania

    1 day ago

    Mombasa Road, Nairobi, Kenya Stratostaff EA Limited Full time 120,000 - 240,000 per year

    Job Description Job Title: Sales Manager Location: TanzaniaPROFILE INTRODUCTION      Our client, a provider of HVAC solutions seeks to on board a Sales Manager in their organization. The role holder will develop sales strategies for sustainable business growth & execute annual sales plan for the region. He/she will also achieve planned sales & profit by...

  • Customer Service Engineer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Solenis Full time 900,000 - 1,200,000 per year

    Key ResponsibilitiesSupport the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local deployment...

  • Customer Service Engineer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Solenis Full time 1,200,000 - 2,400,000 per year

    Key Responsibilities:Support the Customer Value proposition in its local and international development and deployment.Spearhead Food and Beverage related technical projects at local and regional level and at key customers.Manage and support, together with the local DSM, the Global and regional strategy implementation.To be responsible for the local...

  • Pre -Qualified Contractors – Mechanical, Electrical, and Mechatronic Engineering Services

    1 day ago

    Nairobi, Nairobi City, , Kenya Synkron Full time $50,000 - $150,000 per year

    1. Objectives of the Call The objective of this call is to: Establisha database of pre -qualified contractors for rapid mobilization on projects.2.     Ensurecontractors meet regulatory, professional, and compliance standards inengineering services.3.     Engagecontractors who can provide cost -effective, high -quality, and timely services.4.    ...

  • Professional Services Software Engineer

    1 day ago

    Nairobi, Nairobi Area, Kenya Vyntra Global Full time 1,200,000 - 3,600,000 per year

    Are you a software engineer who thrives on solving real-world problems and building solutions that make a genuine impact?Do you enjoy working directly with customers to understand their needs and translate them into clean, reliable software? If you're a technically strong professional with the ambition to grow into a future leadership role, we'd love to meet...

  • Network and Service Operations Centre Engineer

    1 day ago

    Nairobi, Nairobi Area, Kenya NTT Ltd. Full time $30,000 - $60,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Network and...

  • Network and Service Operations Centre Engineer

    1 day ago

    Nairobi, Nairobi Area, Kenya NTT DATA, Inc. Full time 1,200,000 - 2,400,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Network and...

  • Project Engineer

    1 day ago

    Nairobi, Nairobi City, , Kenya Bridge Talent Management Full time $30,000 - $60,000 per year

    Job purpose: Oversee the planning, execution, and completion of various projects related to our fuel service stations. The role involves coordinating with contractors/service providers in civil, structural, mechanical, and electrical disciplines to ensure timely and efficient project delivery. Responsibilities: ​Design projects and oversee detailed design...