Senior Product Manager

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

About Jumia Tech Centers

Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Kenya Tech Center where tech meets purpose. At Kenya Tech Center you will be managed by and mentored by top tech leaders across Portugal, Egypt and Kenya. You will also be working with state-of-the-art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

What you will be doing

Product Strategy and Vision:

• Define and communicate a compelling product vision and strategy that aligns with company goals and market trends
• Lead the development of product roadmaps, prioritizing features and initiatives based on customer needs, market opportunities, and business priorities
• Drive consensus among stakeholders and ensure alignment on product direction and priorities

Cross-functional Leadership:

• Lead cross-functional teams, including engineering, design, marketing, and sales, to execute product initiatives and deliver successful outcomes
• Foster a collaborative and inclusive team culture, promoting transparency, accountability, and continuous improvement
• Mentor and coach junior product managers, providing guidance and support to help them grow in their roles

Market and User Research:

• Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation
• Gather and analyze user feedback, behavior, and metrics to inform product decisions and prioritize feature development
• Stay informed about industry developments and emerging technologies relevant to the product domain

Product Development and Execution:

• Manage the end-to-end product development process, from concept to launch, ensuring timely delivery of high-quality products
• Collaborate with engineering teams to define technical requirements, prioritize features, and plan sprints and releases
• Work closely with design teams to create intuitive and user-friendly product experiences that delight customers

Product Performance and Optimization:

• Define key product metrics and KPIs to measure product success and track progress towards strategic goals
• Analyze product performance data and user feedback to identify opportunities for optimization and enhancement
• Conduct experiments, A/B tests, and usability studies to validate hypotheses and drive iterative improvements

Stakeholder Management and Communication:

• Communicate product updates, milestones, and priorities to stakeholders, including executives, team members, and customers
• Facilitate cross-functional collaboration and alignment by maintaining open lines of communication and managing expectations
• Present product strategies and roadmaps to internal and external audiences, soliciting feedback and incorporating input into product planning

What we are looking for

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. Master's degree or MBA is a plus
• 5+ years of experience in Product Management, with a track record of successfully launching and managing products
• Demonstrated leadership and mentoring skills, with experience leading cross-functional teams and mentoring junior product managers
• Strong analytical and strategic thinking skills, with the ability to translate business objectives into actionable product plans
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
• English proficiency
• Deep understanding of Product Management methodologies, tools, and best practices
• Experience working in agile development environments and familiarity with agile methodologies (e.g., Scrum, Kanban)
• Proficiency in Product Management tools and software (e.g., Jira, Confluence) and Microsoft Office suite

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders