Medical Office Assistant

1 day ago

Nairobi, Nairobi Area, Kenya Rapid Group Africa Limited Full time 120,000 - 240,000 per year
Responsibilities:
  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activItes.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made on time
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.
Requirements:
  • Bachelors or Diploma in relevant course.
  • Marketing Skills (added advantage).
  • Experience at a healthcare facility in a medical receptionist role (added advantage).
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multi-task.
  • Strong organizational, administrative, and planning skills.
  • Ability to work under pressure and react effectively to emergency situations.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication, and computer skills.
  • Passionate about healthcare excellence.

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