Medical Sales Representative

Company Overview

Grafen Group is a multidisciplinary holding company with over 25 years of experience, specializing in healthcare, luxury goods, and fintech solutions across the Middle East and Africa. The Group operates through a network of affiliates in key countries, leveraging strong partnerships and a strategic focus on market expansion.

Our Expertise and Reach

Grafen Group offers comprehensive solutions, supported by strong infrastructure and market knowledge.

Job Title
: Medical Sales Representative

Reports to
: Business Unit Manager

Location
 : Kenya

Employment Type
 : Full-time

Role Purpose

The Medical Sales Representative is responsible for promoting the assigned medical products distributed by
Tamer Group LTD - Kenya
to healthcare professionals and institutions within the designated territory. The role focuses on achieving sales growth, building strong client relationships, and ensuring compliance with ethical and regulatory standards, while contributing to the company's overall market expansion strategy.

Key Responsibilities

·       
Product Expertise & Market Knowledge

o  Acquire in-depth knowledge of the assigned medical products distributed by
Tamer Group LTD - Kenya
.

o  Stay updated on competitor products, industry trends, and market dynamics within the territory.

·       
Client Relationship Management

o  Build and maintain strong relationships with healthcare professionals (HCPs), Key Opinion Leaders (KOLs), and decision-makers.

o  Provide clients with timely product information, technical support, and follow-up service.

·       
Sales Strategy & Execution

o  Implement company sales and marketing strategies to achieve defined sales and market share targets.

o  Conduct regular client visits, sales calls, and promotional activities to expand the client base.

o  Achieve quarterly and annual sales targets as defined by management.

·       
Product Demonstration & Presentations

o  Deliver product presentations and demonstrations tailored to client needs.

o  Highlight the clinical value, safety, and benefits of the assigned products.

·       
Market Data & Reporting

o  Collect and analyze sales data, customer feedback, and market insights.

o  Prepare and submit accurate daily, weekly, and monthly reports summarizing sales activities, revenues, stock status, and market updates.

·       
Client Support & Training

o  Provide education and training to clients on product use and benefits.

o  Ensure compliance with regulatory and ethical standards during all engagements.

·       
Regulatory Compliance

o  Adhere to all applicable laws, industry regulations, and company policies.

o  Ensure sales activities remain consistent with ethical standards and compliance requirements.

·       
Sales Administration

o  Maintain accurate records of client interactions, sales performance, and inventory levels.

o  Submit timely expense and activity reports as required.

o  Support administrative needs within the assigned country, including assistance with product registration processes and collection of market data when requested by
Tamer Group LTD - Kenya
.

·       
Stock Management

o  Monitor stock availability and ensure timely replenishment.

o  Track product expirations, discrepancies, and report risks to management.

o  Ensure storage and handling of products comply with company and regulatory standards.

·       
Travel Requirements

o  Travel within the assigned territory (estimated 10–20%) to meet clients and support sales activities.

·       
Reporting & Management Meetings

o  Actively participate in scheduled management meetings (online or in-person).

o  Share progress, challenges, and strategies with management.

Qualifications & Experience

·       Bachelor's degree in Life Sciences, Pharmacy, Nursing, Business Administration, or a related field.

· –3 years of experience in medical sales, pharmaceutical sales, healthcare distribution, or a related commercial role.

·       Strong knowledge of the healthcare industry and ability to understand technical/clinical concepts.

·       Proven track record of meeting or exceeding sales targets.

·       Excellent communication, negotiation, and presentation skills.

·       Proficiency in MS Office (Excel, PowerPoint, Word); experience with CRM tools is a plus.

·       Fluency in English.

·       Must be living in the capital city of the assigned territory.

·       Valid driver's license and willingness to travel within the assigned territory.

Key Competencies

·       Results-driven with a strong sales mindset.

·       Ability to build and maintain trust-based relationships with healthcare professionals.

·       High level of integrity, ethics, and compliance awareness.

·       Strong organizational and time-management skills.

·       Analytical mindset with the ability to interpret sales and market data.

·       Adaptability to changing market conditions and client needs.

·       Team-player with strong collaboration skills across functions.

·       Resilience and persistence in achieving sales goals.