Network Management Associate

3 days ago

Nairobi, Nairobi Area, Kenya Kofa Full time $70,000 - $120,000 per year
Job Overview:

Kofa is seeking a Battery Network Management Associate to join our operations team. This role is central to ensuring that our growing battery network remains reliable, efficient, and customer-focused while supporting the development of AI-driven automation and next-generation energy solutions.

Key Responsibilities:

Network Operations Management

  • Operate and oversee Kofa's Network Operations Centre (NOC) to support 24/7 (shift schedule) real-time network decision-making.

  • Monitor and optimize the performance of battery swap stations to maximize availability, reliability, and customer satisfaction.

  • Coordinate with field associates and engineers to troubleshoot and prevent faults, ensuring safety and continuity of operations.

  • Respond rapidly to operational events and alarms, initiating corrective action and safety protocols where necessary.

Data-Driven Optimization

  • Conduct advanced analysis to identify efficiency improvements and operational risks.

  • Collaborate with Product, Engineering, and Data Science teams to integrate automation and AI into NOC workflows.

  • Produce actionable insights through structured reporting (daily, weekly, and quarterly) to guide network optimization and executive decision-making.

Risk and Capacity Management

  • Implement strategies to balance customer experience, operational resilience, and commercial efficiency.

  • Forecast and manage network demand, and recommend data-driven interventions.

  • Support cost control initiatives while ensuring Service Level Agreements (SLAs) are consistently met.

Customer-Centric Operations

  • Ensure every interaction with Kofa's network is seamless, safe, and reliable.

  • Optimize battery allocation and dispatch across the network at the lowest possible cost without compromising service quality.

  • Collaborate cross-functionally with Sales, Marketing, and Finance to translate operational insights into customer value and business growth.

Emergency Response Coordination

  • Act as the first line of response for triggering emergency protocols, coordinating evacuations, and liaising with emergency services.



Qualifications and Skills:Education:

  • Bachelor's degree in Engineering, Mathematics, Computer Science, or related field from a leading institution.

Experience:

  • 2+ years experience in high-intensity operational environments such as a Network Operations Centre, trading desk, logistics control centre, or equivalent.

  • Demonstrated ability to make data-driven commercial decisions under pressure.

Skills:

  • Strong analytical and problem-solving abilities, with advanced proficiency in Excel.

  • Experience with SQL, Python, or other programming languages is highly desirable.

  • Familiarity with data science techniques, BI platforms, and statistical analysis is an advantage.

  • Detail-oriented with strong organizational skills.

  • Adaptable, driven, and capable of thriving in a fast-paced, dynamic environment.

  • Effective communicator with leadership potential and a collaborative mindset.

What We Offer:

  • Opportunity to be part of a mission-driven, high growth company shaping the future of clean energy in Africa.

  • A dynamic, collaborative, and entrepreneurial work environment.

  • Competitive salary and benefits package.

  • Professional development opportunities and career growth potential.

  • Exposure to cutting-edge technologies in IoT, data platforms, and AI-enabled operations.

Kofa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Project Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya BROADBAND COMMUNICATION NETWORK LTD Full time $90,000 - $120,000 per year

    ABOUT USBroadband Communication Networks is a communication technologies solution provider whose objective is to provide communication network solutions for; Mobile Network Operators, Fixed Network Operators, Regulators, Broadcasting houses, Internet Service Providers (ISPs) Governments and large business organizations in East African with our HQ in Nairobi...

  • Learner -Secure Networking

    5 days ago

    Nairobi, Nairobi Area, Kenya NTT DATA Full time $40,000 - $80,000 per year

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

  • Learner -Secure Networking

    5 days ago

    Nairobi, Nairobi Area, Kenya NTT DATA, Inc. Full time $60,000 - $80,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Associate...

  • Business Development Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time $60,000 - $80,000 per year

    Are you confident, persuasive, and results-driven? Do you thrive on building relationships and turning conversations into opportunities? If this sounds like you – we'd love to hear from you Our client is a purpose-driven sustainability consulting firm that helps organizations achieve economic prosperity while being environmentally restorative and...

  • Systems Engineer Networks Security

    5 days ago

    Nairobi, Nairobi Area, Kenya NTT DATA, Inc. Full time $104,000 - $130,878 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior...

  • Systems Engineer Networks Security

    5 days ago

    Nairobi, Nairobi Area, Kenya NTT Ltd. Full time $104,000 - $130,878 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Senior...

  • Network Engineer

    5 days ago

    Nairobi, Nairobi Area, Kenya Nimrods Full time $104,000 - $130,878 per year

    Job Overview The Network Engineer will be responsible for providing second level support for network incidents, providing support for the Global Infrastructure team, managing existing network infrastructure and implementing new network solutions to include troubleshooting and security management. Job ResponsibilitiesBuild, operate and optimize the Krones...

  • Network Administrator

    5 days ago

    Nairobi, Nairobi Area, Kenya TechRon Ltd Full time 900,000 - 1,200,000 per year

    Company DescriptionTechRon Limited, a dynamic ICT company based in Kenya, is focused on leveraging emerging technologies to enhance operational efficiency and increase productivity. By addressing market challenges, we drive innovation to empower businesses with competitive advantages, fostering sustainable development. Our commitment is to create a thriving...

  • Network Engineer

    5 days ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time $90,000 - $120,000 per year

    Job Overview We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients. The Network Engineer will be responsible for overall operational excellence meeting goals for Network Uptime SLAs. Responsibilities and DutiesCollaborate...

  • Project Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Management Sciences for Health Full time $40,000 - $80,000 per year

    Overall ResponsibilitiesThe Project Associate is responsible for the following:Provide grant administration support in coordination with the Project Lead and MSH home office team, for the development, implementation, monitoring, and evaluation of activities. Maintain regular communication with grant recipient countries and supporting reporting...