Account Manager

1 week ago

Nairobi, Nairobi Area, Kenya Beijing Foreign Enterprise Management Consultants Co.,Ltd. Full time

On Behalf of Huawei Kenya, we looking to hire an Account Manager. The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

  1. Follow up the E2E process of regional customer relationship development and project implementation to ensure the achievement of market targets, sales targets, and collection targets and the improvement of customer relationships.

  2. Customer relationship building capability: Be able to build and improve the customer relationship with mid- and senior-level executives, successfully establish exclusive customer relationships, and influence the decision-making chain. Guide and assist in the proper handling of negative events;

  3. Customer requirement understanding: Be able to deeply gain insight into customer pain points and requirements, effectively present solutions, influence customer decision-making, and guide customers' willingness to purchase.

  4. Corporate strategy execution capability: Undertake regional strategic objectives, determine specific objectives and strategies by organizing comprehensive market analysis (industry, customer, competition, Huawei, and opportunities), and effectively implement them.

  5. Team building capabilities: Lead and organize team building, maintain organizational stability, and build high-performance teams.

  6. Working experience: Experience in sales of public sector is preferred

Qualifications

  • Bachelor's degree
  • At least 2-3 years' experience in Account management

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