Business Process Analyst

1 day ago

Nairobi, Nairobi Area, Kenya KenyaMOJA Full time $60,000 - $80,000 per year

Job Description/Requirements
Key Responsibilities

  • Research on and help create new business process management products and services
  • Write concise and well-researched articles, white papers, and other relevant literature on diverse business process management topics
  • Assist in the development of quality marketing proposals and general business development activities
  • Prepare and deliver effective presentations on diverse business process management topics to clients and prospects
  • Efficiently handle the following tasks on business process improvement projects:
  • Process discovery, mapping and analysis
  • Facilitation of process improvement workshops
  • Synthesis and presentation of sound process improvement recommendations
  • Writing and presentation of various types of reports and business requirements
  • Design of efficient and effective future state [to-be] business processes
  • Process improvements implementation planning
  • Writing of policies and procedures manuals, work instructions, and other job aids
  • Design and delivery of quality business process training materials
  • Supporting clients in the implementation of process improvements, change management, and monitoring and control.

Qualifications

  • Bachelor's degree in a relevant field
  • Recognized professional certification[s] in business process management and/or Lean Six Sigma
  • 2 + years of practical working experience as a business process analyst in a professional environment
  • Well-versed in Business Process Model and Notation [BPMN]
  • Proficient in the use of widely used process mapping software
  • Certification and experience in project and change management are added advantages.

Skills

  • Strong analytical ability and problem-solving skills
  • Good research, business writing, and presentation skills
  • Strong interviewing and workshop facilitation skills
  • Ability to work independently and within a team environment
  • Strong interpersonal, verbal, and written communication skills
  • Ability to multi-task, work under pressure and meet strict deadlines
  • Good relationship management skills.

Application
If interested in this role, please send an up-to-date CV and cover letter indicating current and expected monthly remuneration to

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