Associate Manager, Insurance Operations

5 days ago


Nairobi, Nairobi Area, Kenya Pula Full time $90,000 - $120,000 per year
About the Role

You will be working with a team of actuaries and data scientists to build, price and assess products that will shape the future of agriculture, climate risks and other insurance product lines across Africa. You will be expected to manage, design and price products, improve and analyse existing products, manage the risk placement process for insurance contracts, conduct research on projects/opportunities as needed, analyze payouts and any other task as needed from time to time.

What you will be doing
  • Designing, pricing and implementing bespoke Climate and Agriculture insurance solutions or any other product lines as required from time to time.
  • Conduct, document and implement research on new or existing product opportunities as well as projects undertaken by the business.
  • Collecting, managing and ensuring high quality data is collected across our countries of operations especially for new or modified products.
  • Creative thinking around analysis of customer data and visualizing this data
  • Provide technical and analytical support in engagements with insurers and reinsurers to seek their buy-in into the new or modified products.
  • Understand, analyze, and design solutions based on engagements with potential clients to understand their risk exposure needs.
  • Providing inputs and liaising with automation and innovation teams on automation of insurance operation processes for new and modified products/innovations.
  • Liaising with the commercial function with respect to evaluation, design and launch of new products and opportunities.
  • Developing technical notes, legal wordings, and briefs for insurers and reinsurers across various geographies.
  • Supporting the business in the negotiation of product design and rates between the client, insurers and reinsurers.
  • Payouts: Provide timely payout reports, present the payout reports to internal as well as external stakeholders which include Commercial teams, Clients, Insurers etc.
  • Work closely with reinsurers and insurers to get the payout approvals.
  • Insurance & Reinsurance: Provide technical support to reinsurers and insurers and engage in negotiations for risk placement.
  • Data management: Ensuring data protocol, systems and quality control measures are developed, identifying, and maintaining digital security systems to safeguard sensitive data, initiate data improvement and data automation strategies.
  • Claims experience Analysis: Monitoring claims experience of company's insurance products to feedback product re-structuring and pricing decisions.
  • Support the overall growth of business of the firm, meeting with external business partners as part of expansion initiatives.
Who you are
  • Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field. (First Class preferred)
  • At least 3 years experience in an actuarial role
  • Preferably 5 or more Professional Actuarial Exams completed (e.g. IFOA/SOA)
  • In-depth knowledge of insurance products, underwriting, and actuarial principles.
  • Excellent communication and presentation skills, with the ability to simplify complex technical information.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in programming tools and software.


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