Operations Associate KE

2 weeks ago

Nairobi, Nairobi Area, Kenya Farmz2U Full time $70,000 - $120,000 per year

The Operations Associate will play a key-support role in the execution and improvement of operational processes at Farmz2u. As a core member of the on-ground team in Kenya, the Operations Associate role is best suited for someone with a great show of initiative and a self-starter. Working under the guidance of the Senior Operations Associate, you will collaborate with cross-functional teams including field, product, and sales to ensure smooth daily operations, partner onboarding, data tracking, and timely execution of internal processes.

Key Duties and Responsibilities

Your key duties and responsibilities may include the below:

  • Provide daily operational support across teams to ensure smooth execution.
  • Maintain accurate records of operational processes.
  • Coordinate with internal and external stakeholders to ensure timely processing and follow-ups of all operational activities.
  • Collect, organize, and enter operational and sales data to support decision-making processes.
  • Support the resolution of customer-related issues, including order delays, product quality concerns, or service disruptions, and escalate as necessary.
  • Prepare weekly and monthly performance reports to track operational efficiency, sales metrics, and business trends.
  • Flag operational challenges or bottlenecks and propose actionable solutions for enhanced efficiency.
  • Collaborate with team members to implement process changes and track their success.
  • Actively participate in brainstorming and identifying process improvements to streamline daily operations and eliminate inefficiencies.
  • Gather customer and partner feedback on product offerings to provide actionable insights for the Product and Engineering teams.

More details on responsibilities are provided to the selected candidate.

  • Requirements
  • Educational Background:
  • A bachelor's degree in business management, Operations, Technology, or a related field.
  • Experience:
  • 1-2 years of experience in operations, business support, or customer engagement roles.
  • Experience in agri-tech, logistics, or FMCG (Fast-Moving Consumer Goods) industries is an added advantage.
  • Skills:
  • Strong organizational and multitasking skills, with a keen eye for detail.
  • Proficiency in MS Excel for data management and reporting.
  • Able to create actionable systems and processes from scratch.
  • Familiarity with CRM tools is a plus.
  • Ability to take initiative to solve problems at hand without being micromanaged.
  • Excellent written and verbal communication skills to interact effectively with internal teams, partners, and customers.
  • Ability to prioritize tasks in a fast-paced environment and demonstrate a proactive, adaptable, and collaborative approach.

Software and Tools: Trello, Microsoft 365, HRIS tools, CRM, Automation tools like Zapier or , Power Automate, Microsoft teams, , MailChimp.

  • Operations Associate

    1 week ago

    Nairobi, Nairobi Area, Kenya Betternship Full time 1,200,000 - 2,400,000 per year

    AboutOur Client is transforming Africa's agricultural supply chain by connecting buyers, suppliers, and farmers to create a seamless and efficient marketplace. They are expanding and are looking for a passionate and results-driven Operations Associate to join their growing team in Kenya.Job DescriptionThe Operations Associate will play a key support role in...

  • Car Sales Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Peach Cars KE Full time 900,000 - 1,200,000 per year

    About Peach:At Peach, our mission is to revolutionize car ownership across Sub-Saharan Africa by transforming the way people buy, sell, and maintain cars. We're building a dynamic marketplace powered by innovative technology, a customer-centric culture, and a commitment to fair business practices. Our vision is to create a seamless and accessible car...

  • Operations Associate

    2 weeks ago

    Nairobi, Nairobi Area, Kenya SafeBoda Full time 900,000 - 1,200,000 per year

    Operations AssociateLocation : Nairobi , KenyaStart date : Immediate‍Who we are:At SafeBoda, we believe that everyone in African cities should have access to affordable services at the click of a button. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation, payments, and on-demand services. While...

  • Operations Associate

    1 week ago

    Nairobi, Nairobi Area, Kenya ShipShap Full time 900,000 - 1,200,000 per year

    About ShipShap KenyaShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently.Role SummaryWe are seeking...

  • Operations Associate

    7 days ago

    Nairobi, Nairobi Area, Kenya ShipShap Full time 600,000 - 1,200,000 per year

    About ShipShap Kenya ShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently. Role Summary We are...

  • HR Operations Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya We Are Oasis Full time 900,000 - 1,200,000 per year

    Job description: The Human Resources Operations Associate is responsible for supporting activities that enhance Human Resources Operations, Compliance, and Client Satisfaction. As a successful Human Resources Operations Associate, you are committed to providing excellent customer experience while ensuring operational efficiency. This role supports high...

  • Associate, People Operations

    3 days ago

    Nairobi, Nairobi Area, Kenya Population Services International Full time 2,100,000 - 4,550,000 per year

    Location: Must be based within Africa, Kenya preferredLocation Type: Remote Eligible - Location subject to manager approvalReports to: Head of People OperationsIf you are unsure if you are in an eligible location, please visit our Career page for more details.Join usPopulation Services International (PSI) and the Elizabeth Glaser Pediatric AIDS Foundation...

  • Associate

    5 days ago

    Nairobi, Nairobi Area, Kenya Automated Workflows Full time 1,200,000 - 2,400,000 per year

    Company DescriptionAt Automated Workflows, we design intelligent systems that enhance business efficiency through AI-powered automation, data-driven process management, and workflow optimization. Serving sectors such as hospitality, retail, and financial services, our solutions integrate seamlessly to boost productivity while maintaining the human touch....

  • Associate - Onsite

    5 days ago

    Nairobi, Nairobi Area, Kenya Majid Al Futtaim Full time 900,000 - 1,200,000 per year

    JOB TITLEAssociate - Onsite | MAF Retail | Head Office KenyaROLE SUMMARYThe Associate - Onsite (Search Specialist) is responsible for enabling the best content experience for our customers through consistently enhancing the search engine on all e-commerce platforms.ROLE PROFILEImprove search engines on several different platforms (i.e. website and...

  • Talent Acquisition Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Global Capability Full time 144,000 - 720,000 per year

    Job TitleInternal Talent Acquisition SpecialistLocationOffice-based,Nairobi, KenyaWorking Hours10:30 AM – 7:30 PM (Monday to Friday)CompensationBase Salary: KES 50,000 per monthCommission: KES 10,000 per successful placementAbout Global CapabilityGlobal Capability helps businesses grow by building global teams that operate like in-house staff. Global...