Key Account Manager

2 weeks ago

Kenya Jumia Full time 1,200,000 - 3,600,000 per year

What you will be doing

  • Building strong links with C-Levels and account managers of our top brands and vendors. You should justify a flawless understanding of the entire Computing ecosystem and market. You will be the only one along with the Country Managing Director & CCO to represent Jumia in front of those key accounts.
  • Build and maintain strong, long-lasting customer relationships with these key accounts.
  • Develop and implement strategies to drive sales and maximize revenue within the category.
  • Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction.
  • Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships.
  • Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner.
  • Stay updated on industry trends, competitor activities, and consumer preferences within the category.
  • Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.

What we are looking for

  • A minimum of 3 years of experience in the Computing industry.
  • Perfect knowledge & understanding of the Computing industry actors & dynamics.
  • Top Engineering, Business Schools & Universities (top 5 of your field for your country).
  • Proficiency in MS Office and Google tools.
  • Familiar with relationship management tools.
  • Strong commercial & analytical skills.
  • Great capacity to handle high-stakes negotiations.
  • Strong interpersonal skills: Convince the people and your team that you are making the right decisions.
  • Great ability to work in a fast-paced and competitive environment.
  • Flawless English

Kindly make your application by 31st October 2025

Interview stages

  • HR meeting with the Talent Acquisition
  • Technical meeting with hiring manager
  • Final meeting with the functional manager

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