Sales Manager

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Are you ready to make every moment matter for our guests? Do you thrive in a results-driven environment and enjoy connecting with people? Are you excited about a dynamic role in sales? At Radisson Hotel Group, we believe that our people are our greatest asset. As one of the world's leading hotel companies, we're always on the lookout for exceptional talent to join our team. If you're passionate about hospitality and driven to make a difference, we want to hear from you.

Join us at Park Inn by Radisson Nairobi Westlands and help us Make Every Moment Matter

We are currently seeking a Sales Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Key Responsibilities

• Ensure the smooth operation of the sales department, implementing proactive sales initiatives to maximize hotel revenue.
• Work diligently to enhance guest satisfaction, responding promptly to inquiries and resolving issues effectively.
• Meet sales targets and hotel objectives by executing strategic plans and initiatives.
• Lead and mentor the sales team, fostering a culture of growth, development, and performance.
• Manage costs and inventory while maintaining productivity and performance standards.
• Build and maintain strong relationships with key stakeholders.
• Analyze business performance and provide recommendations to drive financial success.
• Ensure compliance with all relevant legislation, planning, delivering, and documenting best practices for internal and external audits.

• Proven experience in a sales management role within the hospitality industry, preferably in a hotel environment.
• Strong leadership and team management skills with the ability to inspire and guide a sales team to success.
• Strong negotiation and closing skills, with a track record of securing high-value contracts.
• A commitment to delivering outstanding guest service with a genuine passion for the hospitality industry.
• Proficiency in using sales and CRM software, as well as Microsoft Office Suite.
• Personal integrity and the ability to work in a demanding environment that requires excellence.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another, and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion, and drive matter We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding

Join us in shaping the future of hospitality If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.