Country Manager

Position:
Country Manager

Location:
Kenya

Reporting to:
Regional Director, East Africa

About Us

World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles. We partner with communities to expand access to education, markets, healthcare and other essential services. With our purpose-designed

Buffalo Bicycles, individuals in low-income regions are a force for change, unlocking pathways to new opportunities for themselves, their families and entire communities.

We are a mission-driven, global non-profit social enterprise that manages a highly refined bicycle supply chain from design through final distribution. World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief's 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Ltd, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Ltd also offers users repair and maintenance services via a retail network of shops and local mechanics. World Bicycle Relief has distributed over 900,000 fit-for-purpose bicycles and trained 4,000+ community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; business owners see 53% more revenue; and health workers serve 63% more households.

Purpose of the Job

The Country Manager is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies. Working with the management team, the Country Manager will contribute to the development and implementation of organizational strategies, policies, and practices and achievement of sales targets for both bicycles and spare parts.

Job Specifications

• Should hold at least 10 years' experience working in the development sector, with social enterprises, or foundations and donors in the development sector.
• At least 5 years' experience in a senior leadership position
• Experience in sales and business development is an added advantage.
• Experience managing large multi sectoral teams.
• Experience managing business start-ups is an added advantage.
• Industry relevant production and assembly experience an added advantage
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting principles and practices
• Knowledge of human resource principles and practices
• Knowledge of project management principles and practices
• Information technology skills
• Strong technical understanding of Operations Management including policies, procedures and planning
• Proficient in financial analysis and budgeting
• Proficient in Microsoft Office

Description of Tasks / Key Performance Areas

• Acts as Chief Executive Officer for Buffalo Bicycles Kenya Ltd.
• Oversee the management of all day to day operations for the company
• Leads the strategic planning process for the country, including setting targets for sales of bicycles and spare parts across all markets (Individual customers, Organisations, Government and others)
• Manages and coordinates all activities associated with the program and M&E team (WBR-funded bicycles into the Mobilised Communities) and the "Grow Pathway"
• Liaises with all suppliers, sales customers and government officers
• Represents Buffalo Bicycle Kenya Ltd. in all activities associated with building partnerships with government, donors, other development organisations (NGOs and UN etc.) and influence, use of WBR Funded partnership bikes and the sale of bikes to new partners / organisations.
• Supervises and manages all country team members
• Responsible for all logistics operations – production plan and bicycle distributions in the Mobilised Communities and or with partners
• Carries out the budgeting for country operations in consultation with the Buffalo Bicycle Chief Financial Officer and the Regional Director
• Prepares all operational reports and facilitates preparation of financial and programmatic reports as required
• Any other duties as assigned

Supervisory Responsibilities

• Supervises Chief Operations Officer, Finance Controller, Program Manager, M&E Manager

Role requires approximately 35% travel out of Nairobi