Country Manager

Purpose of the Job:  The Country Manager is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and   strategies. Working with the management team, the Country Manager will contribute to the development and implementation of organizational strategies, policies, and practices and achievement of sales targets for both bicycles and spare parts.

About Us

World Bicycle Relief is a growing organization with the goal to distribute one million bicycles by 2025 in Africa, Latin America and South Asia.   WBR is dedicated to mobilizing people through The Power of Bicycles. We envision a world where distance no longer prevents access to education, healthcare and economic opportunity. Compared to walking, bicycles increase carrying capacity and accessible travel distance while decreasing the time it takes to commute to and from schools, clinics and markets. Bicycles are simple, sustainable and appropriate technology to bridge the transportation gap between needs and resources, empowering individuals, families and communities.

Since 2005, World Bicycle Relief has grown in size and impact implementing large-scale education, healthcare, and entrepreneurship bicycle programs. With assembly facilities in Kenya, Zambia, Zimbabwe, Malawi and Colombia, we have trained more than 3,250 field mechanics and provided more than 785,000 specially designed, locally assembled bicycles to healthcare workers, students, entrepreneurs and emergency survivors.  WBR has its global headquarters in Chicago, Ill and fundraising offices in the UK, Europe, Australia, Canada and the U.S.  Our management team is decentralized with WBR/Buffalo operations in the above countries. For more information see  

Reporting Relationship: Regional Director-EA

Job Specifications:

• Should hold at least 10 years' experience working in the development sector, with social enterprises, or foundations and donors in the development sector.
• At least 5 years' experience in a senior leadership position
• Experience in sales and business development is an added advantage.
• Experience managing large multi sectoral teams.
• Experience managing business start-ups is an added advantage.
• Industry relevant production and assembly experience an added advantage
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting principles and practices
• Knowledge of human resource principles and practices
• Knowledge of project management principles and practices
• Information technology skills
• Strong technical understanding of Operations Management including policies, procedures and planning
• Proficient in financial analysis and budgeting
• Proficient in Microsoft Office

Description of Tasks / Key Performance Areas:

• Acts as Chief Executive Officer for Buffalo Bicycles Kenya Ltd.
• Oversee the management of all day to day operations for the company
• Leads the strategic planning process for the country, including setting targets for sales of bicycles and spare parts across all markets (Individual customers, Organisations, Government and others)
• Manages and coordinates all activities associated with the program and M&E team (WBR-funded bicycles into the Mobilised Communities) and the "Grow Pathway"
• Liaises with all suppliers, sales customers and government officers
• Represents Buffalo Bicycle Kenya Ltd. in all activities associated with building partnerships with government, donors, other development organisations (NGOs and UN etc.) and influence, use of WBR Funded partnership bikes and the sale of bikes to new partners / organisations.
• Supervises and manages all country team members
• Responsible for all logistics operations – production plan and bicycle distributions in the Mobilised Communities and or with partners
• Carries out the budgeting for country operations in consultation with the Buffalo Bicycle Chief Financial Officer and the Regional Director
• Prepares all operational reports and facilitates preparation of financial and programmatic reports as required
• Any other duties as assigned

Supervisory Responsibilities

• Supervises Chief Operations Officer, Finance Controller, Program Manager, M&E Manager

Role requires approximately 35% travel out of Nairobi