Services Director

2 days ago

Nairobi, Nairobi Area, Kenya Scania Group Full time 1,500,000 - 2,500,000 per year

About Scania East Africa:
Scania East Africa is driving the region forward with world-class trucks, buses, power solutions, and genuine Scania parts—all backed by a robust network of wholly owned service workshops across Kenya,Tanzania, and independent dealer in Uganda. We are seeking a strategic leader to oversee our operations across Wholesale, Retail, Services, Workshops, and Parts. If you thrive in dynamic environments and have a passion for delivering excellence, this is your opportunity to make a regional impact.

Based in Nairobi or Dar es Salaam, this leadership role involves regular travel across East Africa to connect with distributors, customers, and key stakeholders.

Bring your senior management expertise to Scania and help shape the future of sustainable transport through global service standards, innovative culture, and regional growth.

Role Purpose:
Reporting to the Managing Director, East Africa, the Services Director leads Scania East Africa's service strategy, driving growth, profitability, and customer satisfaction across the regional network through expert management of service delivery, parts, and workshop operations.

Duties & Responsibilities:

  • Lead Services Strategy: Develop and implement the Business Unit's Services strategy and market plans, covering Parts, Service Sales, and Workshop Operations, aligned with Scania's global vision.
  • Drive Profitability: Define and execute pricing and sales strategies to capture service potential, grow market share, and enhance profitability.
  • Optimize Operations: Oversee Service Operations to meet financial, operational, and customer satisfaction targets.
  • Empower Teams: Build, mentor, and engage teams, driving competence development, succession planning, and high employee performance.
  • Strengthen Partnerships: Collaborate with retail management and internal departments to enhance service delivery, share best practices, and uphold Scania standards.
  • Expand Services Portfolio: Create new solutions in line with customer needs, actively interacting and listening to the network.
  • Champion Continuous Improvement (SRS): Lead adoption of the Scania Retail System (SRS), implementing lean processes, benchmarking performance, promoting standardized work, and ensuring best practice sharing across teams and departments.

Personal Competencies:

  • Strategic and analytical mindset, able to translate high-level goals into actionable Services strategies.
  • Adaptable problem-solver with strong decision-making capabilities in dynamic markets.
  • Collaborative leader, able to build trust, influence, and engage senior stakeholders across the organization.
  • Results-oriented, focused on customer satisfaction, business growth, and operational excellence.
  • Excellent communication and interpersonal skills.

Desirable experience & Qualifications:

  • Extensive senior management experience across Wholesale, Retail operations, Services, Workshops, and Parts strategy.
  • Demonstrated knowledge and experience in the Services IT landscape, systems architecture, and operational procedures.
  • Experience in Application and compliance with SHE and SRS principles.
  • Higher education or equivalent work experience.
  • Strong business knowledge and proven experience in a similar senior role.
  • Extensive managerial and leadership experience, ideally in the heavy vehicle or related B2B industry, including managing a large team with P&L responsibility.
  • Fluent in English.

For inquiries, please reach out to
Any questions? Please contact:

  • Vincente Connolly, MD Scania East Africa
  • Shem Omuga, P&C Director Scania East Africa
  • Simon Engelbrektsson, Regional P&C AMC

  • Services Director

    2 days ago

    Nairobi, Nairobi Area, Kenya Scania Full time 1,500,000 - 2,500,000 per year

    About Scania East Africa:Scania East Africa is driving the region forward with world-class trucks, buses, power solutions, and genuine Scania parts—all backed by a robust network of wholly owned service workshops across Kenya,Tanzania, and independent dealer in Uganda. We are seeking a strategic leader to oversee our operations across Wholesale, Retail,...

  • Country Director

    2 weeks ago

    Nairobi, Nairobi Area, Kenya ChildFund Kenya Full time 1,500,000 - 4,500,000 per year

    Position title: Country DirectorLocation: Nairobi, KenyaChildFund office: KenyaManager/Supervisor title: Deputy Regional Director, Programs and ImpactAbout ChildFundChildFund is a dynamic child-and youth-focused organization committed to expanding its work with and for children in communities all over the world. We are embarking on a bold growth...

  • Regional Director – East Africa

    1 week ago

    Nairobi, Nairobi Area, Kenya CTG Full time 120,000 - 240,000 per year

    CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to goodBut do you know who we are? And what do we do?We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and...

  • Sales Director

    4 days ago

    Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time 900,000 - 1,200,000 per year

    About the Client Our client is a premier 5-star boutique hotel in Nairobi. Nestled in one of Nairobi's most exclusive neighborhoods, this property offers a sanctuary of comfort and sophistication, blending Kenyan warmth with world-class elegance. It is a preferred destination for high-end travelers, corporate executives, and event organizers seeking an...

  • managing director position for a travel firm

    7 days ago

    Nairobi, Nairobi Area, Kenya Center for Strategy and Management Ltd Full time 2,160,000 - 4,320,000 per year

    RECRUITMENT FOR MANAGING DIRECTOR POSITION FOR A TRAVEL FIRMPosition Title:Managing DirectorReporting Line:Group Head of Finance & OperationsLocation:Nairobi, KenyaEmployment Type:Performance-based contractCompensation:Gross Salary of Kes 180,000 with additional commission on Net Sales & other company benefitsINTRODUCTIONOur Client is aforward-thinking...

  • Technical Delivery Director

    2 weeks ago

    Nairobi, Nairobi Area, Kenya SWATX Full time 2,000,000 - 2,500,000 per year

    The Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical...

  • Commercial Director

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Sistema Full time 1,200,000 - 3,600,000 per year

    Commercial Director - Africa  |Africa | Nairobi, we work with farmers to improve life on Earth.At , we firmly believe that the transition to renewable energy, the reduction of global greenhouse gas emissions, and the adoption of regenerative farming are essential to ensuring a thriving world for current and future generations.We empower family farms across...

  • Commercial Director

    7 days ago

    Nairobi, Nairobi Area, Kenya Sistema Full time 1,200,000 - 3,600,000 per year

    Commercial Director - Africa | Africa | Nairobi, we work with farmers to improve life on Earth.At , we firmly believe that the transition to renewable energy, the reduction of global greenhouse gas emissions, and the adoption of regenerative farming are essential to ensuring a thriving world for current and future generations.We empower family farms across...

  • Director Advocacy and Strategic Partnerships

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Living Goods Full time 1,500,000 - 4,500,000 per year

    **Role: Director Advocacy and Strategic PartnershipsReports to: Country DirectorLocation: Nairobi, Kenya.**Are you a mission driven change maker passionate about making a real difference through community health system strengthening? Do you thrive on building strategic partnerships and influencing key decisions? Living Goods is seeking a highly collaborative...

  • Director, Clinical Laboratory Operations

    5 days ago

    Nairobi, Nairobi Area, Kenya IAVI Full time 1,500,000 - 3,000,000 per year

    Job Title: Director, Clinical Laboratory OperationsLocation: IAVI - Africa: Nairobi, Kenya, Cape Town, South Africa; OR Remote South Africa, consideredReports to: Senior Director, Clinical Immunology and Lab OperationsIAVI is seeking a Director, Clinical Lab Operations to lead IAVI's lab operations in Africa. The Director will lead logistical, technical, and...