NSA Sales Performance Manager

21 hours ago


Nairobi, Nairobi Area, Kenya Nissan Motor Corporation Full time 120,000 - 180,000 per year

POSITION/TITLE :    Sales Performance Manager

GRADE :   EVP

DIVISION :   Sales Operations  

DEPARTMENT :   Sales and Marketing

PURPOSE / DETAILS OF THE JOB
  • Develop and grow dealer performance with your knowledge of various functions in an organisation and with benchmark practices you pick up from performing dealers
QUALIFICATIONS / REQUIREMENTS

EDUCATIONAL QUALIFICATIONS

Tertiary education in Business Management / BCom or equivalent qualification

RELEVANT EXPERIENCE

  • 5 - 8 years sales experience in the automotive industry

NB: Travelling is required position looks after KwaZulu Natal and Johannesburg Clients

KEY PERFORMANCE AREAS
  • Review dealer sales and marketing plans.
  • Implement sales strategies with dealers.
  • Ensure dealer resource and capacity compliance.
  • Ensure franchise standards compliance.
  • Analyse markets and develop strict plans.
  • Dealer performance management
  • Support marketing initiatives.
  • Cross functional interactions to achieve objectives.
  • Support marketing initiatives.
  • Review and manage dealer inventory management.

  SPECIAL REQUIREMENTS

KEY ATTRIBUTES

CORE COMPETENCIES

  • Knowledge of motor industry sales and distribution.
  • Understanding of dealer operations.
  • Knowledge of general market conditions and competitor environment; knowledge of process management and impact on the bigger picture, knowledge and understanding of all other elements/areas/departments that impact on the sales flow.
  • Play a consultative role to the respective group of dealers, Strong personal and negotiation skills.
  • Good time management skills;
  • Understanding of key business principles (sales, finance, marketing, customer management, etc.) and the ability to practically apply these principals.
  • Incumbent must have the skill and competency to undertake any actions as an exemplary ambassador for Nissan and at the same time have empathy for dealers and their business issues.
  • Thrive under pressure, self-motivated, target and deadline driven, go-getter, positive attitude, dynamic, flexible.
  • High level of computer literacy; Absolute drive to over-perform and exceed expectations; the ability to identify issues and have the necessary problem-solving skills and inter-departmental knowledge/adequate communication skills to address issues quickly.
  • Retail/wholesale target achievement and Accurate forecasting by derivative, by dealer on a weekly basis; continuous focus on profit achievement and hence focus on ensuring sales of the more profitable vehicles.
  • Monitoring dealer CSI and ensuring that the correct processes are in place to achieve the desired CS levels; monitoring of dealer standards compliance via the Edge Program.
  • Timeous and value-adding completion of dealer performance reports on a monthly measurable and can be followed up;
  • Active management of aged inventory and developing actions with the dealer/s to address any concerns, review of dealer performance by model range with appropriate corrective actions where necessary.
  • Identification of key indicators of problem/opportunity areas in the dealer operation and providing the necessary insight and guidance to develop adequate corrective actions together with the dealer/s.
  • Good business sense and ability to apply this practically.
  • High level of confidence and ability to regulate assertiveness in line with the task at hand and handle uncomfortable and sometimes confrontational situations with dealers and even customers occasionally.
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