Group Head of Business Performance and Sales Excellence

5 days ago

Nairobi, Nairobi Area, Kenya Equity Bank Limited Full time $90,000 - $120,000 per year

Role Overview:

The Group Head of Business Performance and Sales Excellence is responsible for driving financial performance and sales growth across the group's presence markets. This role involves managing key performance indicators (KPIs) related to financial metrics, growth drivers, and sales team management. The position requires cultivating a culture of sales discipline to ensure the effective use of channels and minimize attrition.

Key Responsibilities:

Financial Performance Management:

  • Oversee financial KPIs including gross revenue, cost management, and gross margin.
  • Develop strategies to optimize financial performance and achieve revenue targets.
  • Growth Drivers Management:
  • Drive growth by increasing the number of merchants, agents, and cards issued.
  • Promote the adoption of corporate platforms to enhance market penetration.

Sales Team Leadership:

  • Manage sales teams across subsidiaries, ensuring alignment with overall business objectives.
  • Foster a culture of sales discipline and accountability to maximize channel usage and minimize attrition.

Strategic Planning and Execution:

  • Develop and implement strategic plans to achieve business performance and sales excellence.
  • Monitor market trends and adjust strategies to stay competitive.

Stakeholder Engagement:

  • Collaborate with key stakeholders, including international money transfer systems, governments, regulators, payment schemes, switches, merchants, and fintechs.
  • Ensure strong relationships and alignment with stakeholders to drive business growth.

Performance Monitoring and Reporting:

  • Track and analyse performance metrics to identify areas for improvement.
  • Provide regular reports and updates to senior management on business performance and sales activities.

Skills and Qualifications:

  • Financial Acumen: Strong understanding of financial metrics and performance management.
  • Strategic Thinking: Ability to develop and implement long-term strategies for growth and performance.
  • Leadership: Proven leadership skills to manage and develop sales teams across multiple markets.
  • Communication: Excellent communication and interpersonal skills to engage with diverse stakeholders.
  • Analytical Skills: Ability to analyse data and market trends to make informed decisions.
  • Sales Excellence: Deep understanding of sales methodologies and best practices.

Desired Experience:

  • Extensive experience in a similar role within the payments industry.

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