Banquet Manager

Be part of a dynamic story of growth and innovation across Africa and join a dedicated team focused on delivering the most advanced and design led work environments for large multinational and localcorporations operating on the Continent.KOFISI is Africa's leading flexible workspace provider, offering enterprise all in one Memberships to the most sophisticated, productive and engaging officeenvironments available. Owned by Sunbird Business Services, KOFISI has 6Centres in Nairobi and is operationalin a further 4 gateway cities, including Lagos and Dar Es Salaam.KOFISI believes that employees are the most important part ofany business and by providing a work environment that supports and stimulates its Members, through leading space design, the latest technology and front foot hospitality services, they will feel motivated and inspired to do their best -everyday.First and foremost, KOFISI supports the productivity of businessthrough first class hospitality service and in order to maintain our brand position as the flexible officeindustry leaders, we ask that every member of our team is motivated to deliveran incredible customer service everyday.All our personnel - no matter what their role - should be driventowards making every Members' day hassle free, leaving them to concentrate on the most important aspectsof their business. If you'd like to be part of an exciting and innovativeservice -led journey, and your skills,energy and experience fit, we hopeyou'll apply for a position with KOFISI. Job PurposeWeare seeking a dynamic and dedicated Banqueting Manager to join our team andassist in the seamless execution of banqueting events and F&B services.  Theideal candidate will be passionate about hospitality, possess excellentorganizational skills, and thrive in a fast -paced environment multiple eventslocations within 6 centers.As aBanqueting Manager, you will play a pivotal role in ensuring the success ofevents by coordinating various elements to deliver exceptional service to ourclients and members. Overall Duties andResponsibilities1.Event Coordination:   - Assist in coordinating all aspects ofbanqueting events from planning to execution. -creating BEO forms directly from information provided by Events Manager andteam members for each event. -Manage and continuously train event hosts and F&B hosts assigned to events.   - Collaborate with Events team and clientsto understand their event requirements and preferences.   - Ensure timely and accurate communicationwith internal teams and external vendors to fulfill event specifications. 2.Team Management:   - Provide support to the banqueting team byassigning tasks and ensuring their completion.   - Supervise banquet staff during events,ensuring adherence to service standards and protocols.   - Conduct training sessions to enhance theskills of junior staff members. 3.Guest Satisfaction:   - Ensure the highest level of guestsatisfaction by addressing inquiries and resolving issues promptly.   - Monitor event proceedings to guaranteesmooth flow and handle any unexpected situations effectively.   - Gather feedback from clients and guests tocontinuously improve banqueting services. 4.Operations Management:   - Oversee the setup and breakdown of banquetspaces, including arranging furniture, décor, and equipment as per eventrequirements.   - Coordinate with the culinary team toensure timely delivery of food and beverages, maintaining quality andpresentation standards.   - Monitor inventory levels and place ordersfor banquet supplies as needed. 5.Financial Management:   - Assist in budgeting and cost controlmeasures to maximize profitability.   - Track expenses related to banquetingoperations and reconcile accounts accurately.   - Identify opportunities for revenuegeneration and cost -saving initiatives.  RequirementsBachelor's degree in Hospitality Management, Event Management, or related field preferred.Previous experience in banqueting, event planning, or hospitality industry is advantageous.Strong organizational and multitasking abilities with keen attention to detail.Excellent communication and interpersonal skills to interact effectively with clients, guests, and team members.Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.Proficiency in MS Office suite and POS softwares.Certification in Food Handling and Alcohol Service.