Current jobs related to Customer Service Support Specialist I for RTS - Administration Block Nakuru - City of Gainesville

  • Clerk I for RTS

    2 weeks ago


    Administration Block, Nakuru, Kenya City of Gainesville Full time $16,070 - $21,500 per year

    **If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.**Make a difference in the community you live in As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible...


  • Complex, Nakuru, Kenya Hawaiʻi State Department of Education Full time 180,000 - 240,000 per year

    DescriptionThis posting is being used to fill various Educational Assistant positions at the specified location. The authorized level of these positions is Educational Assistant III. Applications are being accepted down to the Educational Assistant I in the event of recruiting difficulties.Salary Range:Educational Assistant I, SR-10: $3,019.78 per...


  • Westlands, Nakuru, Kenya Advatech Office Supplies Limited Full time $104,000 - $130,878 per year

    Job Opportunity: ETR/VAR Customer Care RepresentativeWe are looking for aproactive and dynamic Customer Care Representativeto join our ETR/VAR Department.The ideal candidate will be thefirst point of contact for clients, handling inquiries, troubleshooting TIMS devices, managing stock, and ensuring smooth order cycles. Your role will be key in driving...

  • Schedule Coordinator

    2 weeks ago


    Fire, Nakuru, Kenya Pye-Barker Fire & Safety Full time $104,000 - $130,878 per year

    Make a difference, protect lives, and achieve your dreams.Build your career with the industry-leading fire, life safety and security company.The Schedule Coordinator is responsible for coordinating customer service requests, they monitor and adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is...

  • Senior Concierge

    7 days ago


    Rocks, Nakuru, Kenya NSW Department of Primary Industries and Regional Development Full time 70,000 - 120,000 per year

    Full Time, 35 hours per weekTemporary opportunity for up to 12 monthsLocation: Harrington Street, SydneyClerk Grade 5/6 role – Salary starting from $ 99, super and leave loadingDiversity, equity and inclusion are central to the Department of Primary Industries and Regional Development. We are committed to fostering a workplace where everyone has the...


  • Central Center, Nakuru, Kenya Buffalo Public Schools Full time $70,000 - $120,000 per year

    **BUFFALO, NEW YORK 14202DEPARTMENT OF HUMAN RESOURCESBOARD OF EDUCATIONRECRUITMENT BULLETIN # 25-091LICENSED CLINICAL SOCIAL WORKERCENTRAL COMMITTEE ON SPECIAL EDUCATIONSEPTEMBER 12, 2025NOTICE OF POSITIONSPosition**The Superintendent of Schools, Dr. Pascal Mubenga, is interested in receiving applications from qualified candidates for the following teaching...


  • St. Mary'S, Nakuru, Kenya Georgia Department of Public Health Full time $70,000 - $120,000 per year

    DescriptionClick HERE for VideoWho we are.We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the...


  • London Central, Nakuru, Kenya Celnor Group Full time £28,000 per year

    Department:Field TeamEmployment Type:ApprenticeLocation:London - CentralCompensation:£28,000 / monthDescriptionVeriflo Ltd specialise in professional project management and consultancy in clean water asset services. Our goal is to provide solutions for our clients by seeking leakage and unaccounted-for-water, providing resolutions and mitigation plans to...

  • Clerk of Works

    2 weeks ago


    London Central, Nakuru, Kenya Celnor Group Full time $70,000 - $120,000 per year

    Application Deadline:16 September 2025Department:ConsultingEmployment Type:Full TimeLocation:London - CentralReporting To:Building Consultancy DirectorDescriptionCHPK Group has a fantastic opportunity for a Clerk of Works to join its Project Management team team based in London on a permanent basis.Reporting directly to the Building Consultancy Director,...

Customer Service Support Specialist I for RTS

2 weeks ago


Administration Block Nakuru, Kenya City of Gainesville Full time $1,917 - $26,984 per year

**If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.*
*Make a difference in the community you live in As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.
Department:
GG_Transportation: Regional Transit System (RTS) Administration

Salary Range Minimum:
$19.17

Salary Range Maximum:
$26.84

Closing Date:
09/11/2025

Job Details:
This is skilled and responsible work assisting customers in planning and accessing services.Positions allocated to this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from higher classes by its lack of supervisory responsibility and from lower classes by its emphasis on customer service in a single service environment.

Job Description:
Summary
This is skilled and responsible work assisting customers in planning and accessing services.

Positions allocated to this classification report to a designated supervisor and work under limited supervision. Work in this class is distinguished from higher classes by its lack of supervisory responsibility and from lower classes by its emphasis on customer service in a single service environment.

EXAMPLES OF WORK**

  • This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

Essential Job Functions
Serves as primary contact for customers, agencies, developers and City employees to answer, screen, research, inform, advise, record, process and follow-up all customer requests efficiently and expeditiously as received by phone, mail, Internet, or in person.

Verifies, reviews, monitors and evaluates qualifications, plans and documents to ensure compliance with City of Gainesville policies, and state and federal laws.

Responds to inquiries and complaints from customers and other agencies in person, by phone and by mail.

Coordinates processing of customer payments, deposits, permits and services and handling of delinquent accounts and resolution of customer account disputes.

Coordinates efforts with appropriate City departments to obtain necessary approvals.

Assists in formulating policies and procedures affecting customer service.

Monitors administrative and operational directives from upper management to ensure operational compliance.

Maintains records that support customer service activities.

Provides assistance to customers in preparation and submission of required documentation.

Provides consultation, conflict resolution and referrals within area of expertise.

Coordinates services provided by outside vendors and monitors vendor performance.

Prepares and maintains technical records and reports.

Attends work on a continuous and regular basis.

Non-essential Job Functions
Performs other related duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.
Education And Experience
Graduation from high school or possession of an acceptable equivalency diploma and two years of customer service work or experience related to area of assignment; or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities.

Typing at a speed acceptable to departmental needs may be required.

Depending on area of assignment:
May be required to perform dictation/transcription duties.

CERTIFICATIONS OR LICENSE
S

Licenses
Valid State of Florida Driver License required.

Certifications
None.

Knowledge, Skills And Abilities
Considerable knowledge of office terminology, procedures, routines and equipment.

Knowledge of arithmetical computations and ability to perform computations quickly and accurately.

Knowledge of and ability to use personal computers and relevant software.

Ability to prepare reports and maintain records.

Ability to work effectively with vendors, co-workers, and the general public.

Ability to communicate effectively, both orally and in writing.

Physical And Environmental Requirements
To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.
Physical Requirements
While performing the duties of this job, the employee is often required to sit for prolonged periods of time.

WORK ENVIRONMENT
Work is performed in an office environment with moderate noise levels.

Note:
May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also o
ff
er great things like on-site
fi
tness centers, tuition reimbursement, on-site medical sta
ff
and a wellness program to keep you healthy and happy.
Please note; benefits are not available for temporary employees.
Equal Opportunity
The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at or TDD/TTY at

Veterans' Preference
Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.

If you are unable to apply online due to a disability, contact recruiting at or by calling