Claims Manager-Nairobi HQ

6 days ago

Nairobi, Nairobi Area, Kenya Waumini Insurance brokers Limited Full time 1,200,000 - 2,400,000 per year

Company:

Waumini Insurance Brokers Ltd.

Location:

Waumini House, Westlands

About Us:

We are a leading insurance broking firm committed to delivering exceptional customer service and tailored risk solutions to our clients. We pride ourselves on professionalism, integrity, and excellence. To strengthen our team, we are seeking an experienced and results-driven
Claims Manager
to oversee and coordinate our claims operations.

Key Responsibilities:

  • Lead and manage the claims function to ensure efficient, fair, and timely processing of all claims.
  • Act as the main liaison between clients, insurers, and other stakeholders throughout the claims process.
  • Review and assess claims documentation to ensure compliance with policy terms and regulatory requirements.
  • Negotiate settlements with insurers on behalf of clients to achieve favorable outcomes.
  • Develop and implement claims management procedures, policies, and service standards.
  • Provide technical guidance and mentorship to the claims team.
  • Prepare regular claims reports and analysis for management and clients.
  • Handle complex and disputed claims with professionalism and tact.
  • Ensure compliance with all regulatory and legal requirements related to claims handling.

Qualifications & Experience:

  • Bachelor's degree in Insurance, Risk Management, Business, Law, or Business related field.
  • Professional qualifications such as ACII/ACIIK or equivalent will be an added advantage.
  • Minimum of
    years' experience in claims management
    , preferably within an insurance broking or underwriting environment.

Personal Attributes
:

  • Strong negotiation, analytical, and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Proven leadership and people management skills.
  • High level of integrity, professionalism, and client service orientation.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A collaborative and dynamic work environment.

How to Apply:

Interested candidates should submit their CV and a cover letter to

Managing Director

Waumini Insurance Brokers Ltd.

P.O. Box

WESTLANDS

Deadline to apply by
30th September 2025
.

Please indicate
"Claims Manager Application"
in the subject line.

  • Claims Handler

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Axis Direct Insurance Full time 900,000 - 1,200,000 per year

    Company DescriptionAxis Direct Insurance Agency, established in 2012, is dedicated to delivering quality insurance advisory and financial services. We prioritize cost-effectiveness and transparency, fostering trust with our clients. Our commitment to excellence makes us a preferred choice for those seeking reliable insurance solutions.Role DescriptionThis is...

  • Insurance Claims

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Jacaranda Maternity Full time 120,000 - 180,000 per year

    JOB DESCRIPTION Job Title: Insurance Claims & Reconciliation Officer Reports to: Finance Manager Department: Finance Role: Fulltime Job Purpose: The Insurance Claims & Reconciliation Officer is responsible for managing the end-to-end insurance claims process, ensuring accurate and timely submission of claims, reconciliation of insurer...

  • Assistant Claims Officer

    6 days ago

    Nairobi, Nairobi Area, Kenya Britam Full time 1,200,000 - 2,400,000 per year

    Job PurposeControl and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key ResponsibilitiesEnsure all received claims are vetted and released to finance on time (Credit and reimbursement claims).Set the appropriate parameters for each admission and claims for IP and OP (claim reserve,...

  • Assistant Legal Claims Officer

    1 week ago

    Nairobi, Nairobi Area, Kenya Britam Full time 300,000 - 600,000 per year

    Job PurposeReporting to the Legal SpecialistKey ResponsibilitiesReview documents and pertinent requirements regarding an insurance claim.Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.Advice customers regarding basic matters about their insurance coverage in...

  • Claims Payment Integrity Consultant

    5 days ago

    Nairobi, Nairobi Area, Kenya Bupa Full time 900,000 - 1,200,000 per year

    Job DescriptionClaims Payment Integrity ConsultantNairobi, KenyaFull timePermanentAdvert closes Friday 3rd October 2025We make health happenAt Bupa, we're here to help people live longer, healthier, happier lives and make a better world. As aClaims Payment Integrity Consultant, you'll play a vital role in protecting the integrity of our claims process....

  • Claims Payment Integrity Consultant

    5 days ago

    Nairobi, Nairobi Area, Kenya Bupa Global Full time 900,000 - 1,200,000 per year

    Job DescriptionClaims Payment Integrity ConsultantNairobi, KenyaFull timePermanentAdvert closes Friday 3rd October 2025We make health happenAt Bupa, we're here to help people live longer, healthier, happier lives and make a better world. As aClaims Payment Integrity Consultant, you'll play a vital role in protecting the integrity of our claims process....

  • Territory Manager-Nairobi

    1 week ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time $60,000 - $120,000 per year

    Job SummaryTo implement and drive the sales strategy and action plans for the sales and distribution of product and services to resellers, distributors, agents & merchants within the assigned sales region. The role is expected to deliver sales targets and revenue margins across the customer network within the assigned region.Key Responsibilities· To achieve...

  • Territory Manager-Nairobi

    6 days ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 120,000 - 240,000 per year

    Job Summary To implement and drive the sales strategy and action plans for the sales and distribution of product and services to resellers, distributors, agents & merchants within the assigned sales region. The role is expected to deliver sales targets and revenue margins across the customer network within the assigned region. Key Responsibilities ...

  • Regional Human Resources Manager- Africa

    1 week ago

    Nairobi, Nairobi Area, Kenya Global Landscapes Forum (GLF) Full time 900,000 - 1,200,000 per year

    Nairobi KenyaPosted 1 hour agoDeadline: 15 October 2025Partner: CIFOR-ICRAFCIFOR-ICRAFShare*Those who previously applied should not apply*The Regional HR Manager will play a critical role in strengthening operational efficiency across country offices within the region for Human Resources. This position ensures that country offices are aligned with...

  • Regional Human Resources Manager- Africa

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Center for International Forestry Research (CIFOR) and World Agroforestry (ICRAF) Full time 1,200,000 - 2,400,000 per year

    1. Strategic Support and AlignmentConduct regular assessments of country office operations to ensure alignment with strategic objectives and regional priorities. Review and provide insights on the impact of country office activities and initiatives. Coordinate strategic planning and execution between country offices and HQ. 2. Governance and...