Medical Records Specialist
1 day ago
Position: Medical Records Request Specialist
Location:
On site– Nairobi
Schedule:
Monday to Friday | 8:00 a.m. – 6:00 p.m. EST
About the Role
We are looking for a
Medical Records Request Specialist
who is detail-oriented, organized, and motivated to support our legal team. In this role, you will play a vital part in ensuring that all medical documentation is accurately requested, collected, and communicated to attorneys, directly impacting the success of our legal and claims processes.
Key Responsibilities
- Verify that all healthcare providers are properly listed and documented in client files.
- Request medical records and billing statements from providers.
- Follow up consistently to ensure timely receipt of requested documents.
- Process invoices related to medical records and billing.
- Upload and organize all received records and bills into client files.
- Notify attorneys via email once documentation is complete and cases are ready for demand.
Skills & Qualifications
- Medical Records in Law firms (MUST)
- Prior experience in legal, healthcare, or administrative support roles.
- Conversational English level (B2+)
- Strong attention to detail and organizational skills.
- Ability to manage multiple requests and follow-ups efficiently.
- Excellent communication skills, especially for professional email correspondence.
- Comfortable working independently and meeting deadlines.
Ideal Candidate:
Someone who combines precision and efficiency with empathy and professionalism, ensuring smooth communication between healthcare providers and attorneys.
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