Key Account Manager

5 days ago

Nairobi, Nairobi Area, Kenya MGallery Hotel Collection Full time $60,000 - $80,000 per year

Company Description
The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri's Limuru Road, fairly close to Nairobi's city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

Job Description
We are seeking a dynamic and results-driven Key Account Manager to join our team in Nairobi, Kenya. As a Key Account Manager, you will be responsible for managing and growing relationships with our most valuable clients, driving sales, and ensuring customer satisfaction.

  • Develop and maintain strong, long-lasting client relationships
  • Create and implement strategic account plans to maximize revenue growth
  • Identify new business opportunities within existing accounts
  • Negotiate contracts and close agreements to maximize profits
  • Collaborate with cross-functional teams to ensure client satisfaction and retention
  • Conduct regular client meetings to understand their needs and present solutions
  • Monitor and report on account performance, sales forecasts, and key metrics
  • Stay informed about market trends, competition, and industry developments
  • Resolve any client issues or concerns promptly and professionally

Qualifications

  • Bachelor's degree in Business, Marketing, or related field
  • 5+ years of experience in account management or sales, preferably in a similar industry
  • Proven track record of meeting or exceeding sales targets
  • Strong skills in relationship building, negotiation, and strategic planning
  • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
  • Excellent communication and presentation skills
  • Ability to analyze data and create insightful reports
  • Experience in managing high-value client relationships
  • Industry knowledge relevant to our products or services
  • Understanding of the Kenyan and East African market
  • Fluency in English and Swahili
  • Sales or account management certifications (preferred)
  • Willingness to travel as required for client meetings

  • Key Account Manager

    2 days ago

    Nairobi, Nairobi Area, Kenya Crestwood Marketing & Communications Full time $104,000 - $130,878 per year

    Company DescriptionCrestwood Marketing & Communications is an integrated communications agency dedicated to solving complex business, brand, marketing and communications challenges through strategic and innovative approaches. Our competent and creative team comprises experts in communication, public relations, advertising, and marketing. We specialize in...

  • Key Account Management

    5 days ago

    Nairobi, Nairobi Area, Kenya FCM Travel Solutions Full time $60,000 - $80,000 per year

    Own and grow a portfolio of key accounts, acting as the trusted advisor to senior client stakeholders. Identify and develop new business opportunities within assigned accounts and across target sectors. Create account strategies, sales forecasts, and growth plans aligned with company objectives. Lead contract negotiations, upselling, and cross-selling...

  • Key Accounts Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya Norda Industries Limited Full time 900,000 - 1,200,000 per year

    The ideal candidate must have strong experience in modern trade account management, proven ability to deliver sales growth, and excellent skills in managing Joint Business Plans (JBPs), retail partnerships, and field execution. This role is responsible for driving sales targets, ensuring on-shelf availability, and maximizing product visibility across key...

  • Key Accounts Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time $60,000 - $80,000 per year

    Position: Key Account Manager Region: Nairobi Reporting to: Head of Corporate Sales Business Unit: Corporate Sales Role Purpose: To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues. This is to be achieved through: • Proactive...

  • Key Account Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya Unilever Full time 500,000 - 1,000,000 per year

    Unilever is currently hiring forKey Accounts Manager, NaivasFunction:Customer DevelopmentReports to:Head of Modern Trade, KenyaScope:LocalLocation:Nairobi, KenyaTerms & Conditions:Full timeAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that...

  • National Key Account Manager

    3 days ago

    Nairobi, Nairobi Area, Kenya Unga Group PLC Full time $104,000 - $130,878 per year

    Job Purpose:The National Key Account Manager role's primary purpose is to grow the business revenue and market share in all Modern Trade and Key Accounts through maintaining excellent relationships with customers, excellent Key Account Team Leadership and Management and great in trade and in store execution.Key Responsibilities:Team Management - 30% of...

  • National Key Accounts Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time $900,000 - $1,200,000 per year

    Job Title: National Key Accounts Manager - Pharmaceutical Department: Commercial Business Unit Reports to: Head of Business Unit Jointly Reports to: General Manager 1. JOB PURPOSE To lead and grow strategic partnerships with key hospital and healthcare institutions across Kenya—including Tier A, Tier B, and other public, mission owned...

  • National Key Accounts Manager

    5 days ago

    Nairobi, Nairobi Area, Kenya CDL Human Resource Full time $90,000 - $120,000 per year

    To lead and grow strategic partnerships with key hospital and healthcare institutions across Kenya—including Tier A, Tier B, and other public, mission owned and private sector stakeholders—by establishing a best-in-class Key Accounts framework. The role focuses on optimizing listing of products, distribution, enhancing customer satisfaction, protecting...

  • Junior Key Accounts Manager

    2 days ago

    Nairobi, Nairobi Area, Kenya Johnson & Johnson Innovative Medicine Full time $70,000 - $120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Key Accounts Specialist – Chemicals

    5 days ago

    Nairobi, Nairobi Area, Kenya Manuchar Kenya Limited Full time 900,000 - 1,200,000 per year

    Key Accounts Specialist – ChemicalsReporting Line:Business ManagerA dynamic Key Accounts Specialist with proven experience in B2B chemical ingredients sales, able to drive business growth, strengthen client relationships, and manage strategic accounts within the chemicals industry.Key Responsibilities:Account Management & Client Engagement: Act as the...