Field Service Technician

4 days ago

Nairobi, Nairobi Area, Kenya ESTEC LIMITED Full time

Company Description

ESTEC Limited has been a leading distributor of analytical instruments in the East African region for over 45 years. Renowned for its commitment to trust, integrity, and professionalism, ESTEC provides high-quality equipment to enhance livelihoods in sectors such as Food & Beverage, Pharmaceutical, Forensic, Research, Petroleum, Environmental, and Academics. Partnering with esteemed global manufacturers like Shimadzu Corporation and Anton Paar, ESTEC ensures laboratories receive reliable and safe solutions. With operations in Kenya, Tanzania, and Uganda, the company serves key government regulatory bodies, private labs, pharmaceutical companies, and research facilities. ESTEC stands out for its skilled engineers, dedicated sales team, and efficient logistics processes.

Role Description

This is a full-time on-site role based in Nairobi County, Kenya. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing analytical laboratory equipment. Regular tasks include diagnosing technical issues, conducting preventive maintenance, and providing training and support to clients to ensure optimal equipment functionality. You will collaborate with the sales and logistics team to meet client needs and uphold high service standards.

Qualifications

  • Technical skills in installation, maintenance, and repair of analytical laboratory equipment
  • Strong problem-solving and troubleshooting skills for diagnosing technical issues
  • Excellent communication and interpersonal skills for client support and training
  • Ability to work independently and prioritize tasks effectively
  • Knowledge of the Food & Beverage, Pharmaceutical, or Research sectors is an advantage
  • Bachelor's degree or diploma in Electrical, Mechanical, or Instrumentation Engineering or a related technical field
  • Willingness to travel locally as part of the role
  • Experience working with global analytical equipment brands is a plus

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