chat operator

Description POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Additional Information Job Number 26144495 Job Category Rooms & Guest Services Operations Location Chiromo Lane, Westlands, NAIROBI, KenyaVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

Procurement Summary Item Details RFP Title Rika Phase Two UX and Engineering Services Procurement Method Open competitive bid Supplier Type Digital product, UX and software-engineering agency or consortium Primary Market Kenya Platforms Rika web platform, chatbot and programme data dashboard Contract...

Influx provides on-demand customer support for leading brands and technology companies, operating 24/7, every day of the year, including public holidays. Our global team of agents and managers works together to deliver exceptional customer experiences and help our clients achieve their business objectives. We're looking for a detail-oriented, proactive, and...

Company OverviewDentistFind is a leading marketing technology company based in Canada, with 15 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and...

Company OverviewDentistFind is a leading marketing technology company based in Canada, with 15 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and...

Company OverviewDentistFind is a leading marketing technology company based in Canada, with 15 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform, which leverages data-driven digital marketing strategies and...

The FoundationWe are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We...

Procurement Summary Item                                     Details RFP Title                           WAZZII Platform Feature Development and Service Design Procurement Method        Open competitive tender Primary Market                 Kenya Contract Period                Initial implementation period...

Procurement Summary Item Details RFP Title TV Drama Production Partner for TUKI Season 2 Procurement Method Open competitive tender Eligible Applicants Qualified production companies, agencies Location Kenya Contract Period Approximately 6–8 months Anticipated Delivery Period December 2026 to July 2027 Reporting To Designated Create or...

Kenya Request for Proposal WAZZII Platform Feature Development and Service Design Organization • Girl Effect Posted 29 Oct 2026 Closing date 13 Nov 2026 Who We Are Girl Effect is an international non-profit that builds media and technology girls choose, use and trust. Across Africa and South Asia, our youth brands — including Wazzii and Tuki in...

***This is a 6-month internship starting in April 2027***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

Procurement Summary Item Details RFP Title WAZZII Platform Feature Development and Service Design Procurement Method Open competitive tender Primary Market Kenya Contract Period Initial implementation period of approximately 12 months Reporting To Product and Delivery Lead Clarification Deadline 4 November 2026 Proposal Deadline 13 November 2026 Submission...

Key Job ResponsibilitiesDeliver prompt, empathetic, and effective support across phone, chat, and other member-facing channelsDiagnose and resolve technical issues with connected equipment, escalating complex cases with clear documentationUse AI-assisted tools to speed resolution and improve first-contact resolution, while still applying independent...

JOB TITLE: KEY ACCOUNTS EXECUTIVEAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Key Accounts Executive to work in...

We are looking for a Mobility Quality Analyst to monitor, evaluate, and continuously improve the quality of customer interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly shapes the service experience for thousands of customers across Kenya."This role is for someone who is analytical but also...

Job description Role Overview: The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution or escalation of issues while meeting...

JOB TITLE: KEY ACCOUNTS EXECUTIVE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent, skilled, and experienced Key Accounts Executive to...

• Entry Level Contact Centre Officer Prime Bank Africa • Nairobi Overview • Posted 14 hours ago • Experience: Min. 1 Year • Min. Education level: Bachelor's Degree • Specialism: Banking / Business Administration / Call Center / Customer Relations / Journalism & Communication / Quality Management / Sales or Marketing • Deadline: Thursday,...