customer support associate

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments.Daily & Multi-Channel SupportTeam members will offer multi-channel support, providing assistance across phone, and chat channels to quickly resolve driver inquiries and technical issues.Respond to...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

Company DescriptionAssent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier...

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 learners annually across 12 countries in East Africa, the Middle East, and South and Central Asia. Supported by over 7,000 teachers and staff, alongside dedicated...

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. The Role You're the first person our customers hear...

Key ResponsibilitiesCustomer Engagement & Acquisition: Pitch services, explain onboarding requirements, support documentation needs, and follow up with prospects to drive conversions.Documentation & Record Keeping: Accurately update customer information in Airtable, Uber, and internal trackers; ensure customers are marked “Registered & Ready for...

Role OverviewAs a Collections Associate, you will play an important role in supporting our customers and maintaining healthy cash flow by ensuring timely payment of outstanding balances.You will engage with customers to follow up on payments, resolve payment-related queries, and maintain accurate collections records. The role requires a strong balance of...

Key Responsibilities:Ensure drivers comply with the full rider gear requirement.Ensure drivers operate Uber-branded electric bikes that are visible to clients.Monitor and enforce adherence to road safety rules and traffic laws.Conduct routine alcohol testing on drivers to prevent riding under the influence.Prevent intoxicated drivers from operating...

Position Purpose Spanish Customer Service Representative will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds, and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines, and policies. Their...

About Turaco It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world. Turaco is a high-growth, well-capitalised fintech start-up in Africa that brings a new...

Role OverviewAt Greenwheels, we are building better mobility experiences by putting our customers at the heart of what we do. We are looking for a Customer Experience (CX) Associate to join our team and help us continuously improve how customers interact with our products, services, and teams.In this role, you will help bring the voice of the customer into...

Company DescriptionAjua is The Integrated Customer Experience Solution for Businesses in Africa.We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading...

***This is a 6-month internship starting in April 2027***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

Job Description:Export and imports Status report tracking and updating,maintaince of departmental reports.Tracking ,updating and sending of status reports to customer everyday before 12 noon.Maintaining of departmental reports and ensuring that correct details are updates and available when needed.MBL , HBL and delivery order release to autholized...

***This is a 6-month internship starting in April 2027*** We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal...

Sauti Contact Center is looking for highly motivated and professional agents with excellent English communication skills and a strong American accent to join our growing international team.The role involves making outbound calls into the United States, engaging professionally with prospects, conducting company research, and scheduling meetings. Candidates...

Company Description: Systemiq is the system change company, working to accelerate the transition to a net-zero, nature-positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance,...

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress....

DescriptionLocation: Nairobi, KenyaDepartment: OperationsReports To:  Senior Software ManagerJob Type: Fixed Term ContractWorking Model: On-site, 5 days a weekCollaborates with: Product, Engineering, Tech SupportAbout Food for EducationHungry kids can’t learn or grow. Food for Education (F4E) is an award-winning, locally rooted, and African-led...

Position: Growth AssociateReporting to: Director of GrowthLocation: Nairobi, KenyaAbout the Company:The company is a digital commerce firm that orchestrates the distribution of household essentials, such as cooking energy, refillable water, and groceries, to both families and businesses. Their mission is to transform the distribution of household essentials...