ticketing

About BURN: BURN is Africa's leading clean cooking company, designing, manufacturing, and distributing fuel-efficient biomass, LPG, and electric cooking appliances from its headquarters in Kenya. Since 2011, BURN has distributed over 6 million appliances across 12 African countries, including its award-winning IoT-enabled electric cooking products, saving...

🚀 Hiring Now: Tier 1 MSP Support Agent. 📍 Location: Nairobi, Kenya. 🏢 Work Setup: On-site. ⏰ Schedule: 24/7 Availability Required. 💼 Experience: 1-2 years in IT Support, Help Desk, Technical Support, HSIA, or MSP environments. 🌎 Language: Professional English proficiency (spoken and written). 🔧 What You'll Do. ✅ Provide support via...

About the Role We are seeking an experienced IT Helpdesk / MSP Account Supervisor to lead daily support operations, manage team performance, and ensure high-quality service delivery in a fast-paced, client-focused environment. The ideal candidate has a strong background in BPO operations, team supervision, workforce coordination, SLA management, and...

ABOUT GENERATION: At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and...

About the RoleWe are seeking an experienced IT Helpdesk / MSP Account Supervisor to lead daily support operations, manage team performance, and ensure high-quality service delivery in a fast-paced, client-focused environment.The ideal candidate has a strong background in BPO operations, team supervision, workforce coordination, SLA management, and customer...

Position Summary Bennett Heat Treating & Brazing Co., Inc. is seeking a dependable, organized, and detail-oriented Customer Service Representative to serve as a primary point of contact for customers and support daily order, shipping, warehouse, and billing processes. The position's main responsibility is answering incoming customer calls, with typical...

Role: Customer Support and Retention Interns Product: Hisa Location: Nairobi, Kenya Duration: 3 month contract About the Role We are looking for proactive, customer-focused, and detail-oriented interns to join our Customer Support and Retention team. The interns will assist customers with inquiries, account-related issues, and platform usage while...

Hi, we’re Influx! We’re a growing and profitable startup providing customer support for brands and tech companies on demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000 people around the world. About the role: We...

We are looking for a Tier 1 IT Helpdesk / MSP Support Agent to provide excellent customer service and frontline technical support in a fast-paced IT environment. The ideal candidate will troubleshoot hardware, software, network, and High-Speed Internet Access (HSIA) issues, ensuring timely resolution, accurate documentation, and compliance with service level...

Company Description BoseatsAfrica is an innovative African hospitality platform that unifies hotel and apartment bookings, food and drinks ordering, and event ticketing in a single digital experience. The platform is designed to simplify how people discover and book hospitality services across the continent. By connecting customers with a wide range of...

Placed on: Wednesday 21 October 2026 Employment type: full-time Comments: Initially on a 18-month-fixed term contract Category: Customer Service / Ticketing Workplace: Customer Service Application ends: Friday 23 October 2026 Company profile Job Description The Premium Services Representative (PSR) provides an exceptional level of personalized...

CM.com offers graduation internships starting in September 2026. Work on real projects and grow with us. Apply now! Details LocationAmsterdam, Breda, Tilburg, Arnhem Level Internship Team Young Talent What drives us We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that...

CM.com offers internships in Sales starting February 2027. Work on real projects and grow with us. Apply now! Details LocationAmsterdam, Breda Level Internship Team Young Talent What drives us We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver...

Title: IT Support Associate Reporting To: Manager, IT Support Location: Nairobi, Kenya (regular field travel, approximately 40% of your time) Collaborates with: Tech Support, People, Field Operations, Service Centre teams About Food for Education Food4Education is accelerating Africa's school feeding economy so that no child ever has to learn hungry. Since...

Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You'll use your CRM expertise to evaluate real-world SaaS operations,...

Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You'll use your CRM expertise to evaluate real-world SaaS operations,...

Customer Service Representative-Fashion Retail industry Do you have experience working with retail commerce platforms, the retail industry, or fashion brands, along with hands-on exposure to CRM tools such as Gorgias? If so, we’d love to hear from you. Join us in supporting our client—a leading online women’s fashion retailer renowned for its...

About One Acre Fund Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On...

• Entry Level People Operations (HR) Officer 4G Capital • Nairobi Overview • Posted 10 hours ago • Experience: Min. 2 Years • Min. Education level: Bachelor's Degree • Specialism: Business Administration / HR & Administration --- External Advertisement --- Vacancy Description • Entry Level • Nairobi • Posted 10 hours ago 4G Capital...

We're looking for a Telecom Administrator to join our support team and play a key role in delivering exceptional service to customers while ensuring communication systems run smoothly.Key ResponsibilitiesHandle inbound customer calls and accurately create or update support tickets.Monitor emails and ticket queues for new incidents, updates, and...