Jobs: call agent

About UnifiUnifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and SouthAfrica. Unifi delivers personal lending products through branch, mobile phone and online channels. Thecompany is well supported by strong shareholders and a board of directors with vast experience inentrepreneurship and lending.The RoleWe are looking...

About UnifiUnifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and SouthAfrica. Unifi delivers personal lending products through branch, mobile phone and online channels. Thecompany is well supported by strong shareholders and a board of directors with vast experience inentrepreneurship and lending.The RoleWe are looking...

The Call Centre Agent will serve as the first point of contact for property owners regarding service charge queries, payments, and related matters. The role involves handling inbound and outbound calls, providing accurate information, resolving customer issues, escalating complex cases, and ensuring a high level of client satisfaction.Key...

About Unifi Unifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and South Africa. Unifi delivers personal lending products through branch, mobile phone and online channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.The RoleWe are...

Job Summary We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule. Learn what we do and why work for us by clicking here Key Responsibilities - Maintain a schedule while...

Job Summary<\/b><\/div>We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule.<\/div><\/div>Learn what we do and why work for us by clicking...

Ideon ltd is a fast growing innovative company, providing excellent customer service and telesales services to its clients is seeking  to hire vibrant and persuasive part time call center agents(5 p.m. \- 9 p.m.) who will be responsible for delivering the overall revenue and customer growth...

DescriptionThe Call Centre Agent will serve as the first point of contact for property owners regarding service charge queries, payments, and related matters. The role involves handling inbound and outbound calls, providing accurate information, resolving customer issues, escalating complex cases, and ensuring a high level of client satisfaction.Key...

About The RoleBURN is looking for an exceptional, efficient Customer Experience Quality Assurance Officer to fill the role. The successful candidate must demonstrate proficiency in Customer Service skills and a combination of Leadership and Interpersonal Skills.Workdays: Monday-Sunday with scheduled off days.Shift Plan: The shifts will run from 7.00 am to...

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.ResponsibilitiesCall...

DescriptionThe Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational...

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.Responsibilities Call...

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.ResponsibilitiesCall...

Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards.An effective supervisor will ensure their team is:Meeting individual and team performance goalsRespectful to co-workers and demonstrating a...

Job summary/ Job purpose/ Role Intent:   To focus on channel visitations to drive retailer awareness &turnaround on SIMs & Float while paying attention to   visibility and merchandising at point of purchase for SSOs and agents Key Responsibilities 1. SSO &Agent Recruitment & Mapping - Effectively manage the identification and recruitment...

Service Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards.An effective supervisor will ensure their team is:Meeting individual and team performance goals·       Respectful to co-workers and...

DescriptionService Specialist Supervisor is responsible for leading and motivating a high-performing customer service team in a call center environment, ensuring service quality, productivity, and adherence to company standards.An effective supervisor will ensure their team is:Meeting individual and team performance goalsRespectful to co-workers and...

Position Overview We are seeking a skilled and enthusiastic Contact center Trainer to join our team. The Contact center Trainer will be responsible for designing, developing, and delivering comprehensive training programs for our call center agents. The ideal candidate should possess excellent communication and presentation skills, strong knowledge of call...

Job Summary To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at the point of purchase for SSOs and agents Job ResponsibilitiesSSO & Agent Recruitment &Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile...

Job summary/ Job purpose/ Role Intent:  To focus on channel visitations to drive retailer awareness &turnaround on SIMs & Float while paying attention to   visibility and merchandising at point of purchase for SSOs and agentsKey Responsibilities 1. SSO &Agent Recruitment & Mapping - Effectively manage the identification and recruitment of...