Operations Specialist at Flexi-Personnel

Found in: beBee S KE - 1 month ago

Nairobi, Kenya Flexi-Personnel Full time

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.
Summary

Knowing your market best, you will act as the face of Uber towards the fleet partner base. You will help fleet partners navigate local challenges, regulatory complexity and the day-to-day challenges in a growth business.
You will have a direct impact on your market’s growth, setting and implementing the growth strategy and working closely with cross-functional teams to overcome any challenges you may encounter.

Candidate Roles.

Supply Acquisition: Plan and acquire Uber Moto supply for the cities we operate in by working with existing and new fleet partners.
Fleet Partner Relationships: Develop and manage relationships with our current fleet partners and help them grow with Uber. Build and drive engagement through various channels.
Data analysis: develop a deep understanding of users & partners through data and identify segments we want to strategically focus on fixing. You will be responsible for building data driven recommendations to support strategy for Kenya.
Build and implement plans to retain / scale our driver / rider base across new and existing markets working closely with teams across the business, including Global and Regional Ops, Product, Marketing and CRM.
Work with Regional Ops and Product teams to identify engagement initiatives we want to scale across the region to drive additional value to our drivers / riders.
Cross-functional collaboration: many solutions will require the support of other teams, such as product fixes, marketing, or CRM-supported campaigns. You will need to work across many teams to achieve your goals.

Basic Qualifications.
Experience.

3+ years of experience in the tech, shuttle/charter, logistics, or freight industries.
The ability to clearly communicate and present information to stakeholders across all levels of the business.
Strong business and operational acumen as well as critical problem-solving skills.
Proactive and creative solutions-driven approach, with a ‘get it done’ attitude.
Strong attention to detail and organizational skills.
SQL intermediate/advanced skills.
Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations.
Prior experience in operations, logistics, business development, customer sales, procurement is a plus.

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