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Branch Sales Manager at Sanlam Investments East Africa
2 months ago
Sanlam Investments East Africa (SIEA) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance,with over KShs 230 billion (approximately US$ 2.3 billion) in assets under management. SIEA is part of the Sanlam Group, through its subsidiary Sanlam Emerging Markets. The Sanlam Group is a leading financial services group with operations in more than 30 African countries and a primary listing on the Johannesburg Stock Exchange.
Purpose:
The Branch Sales Manager is responsible for driving the sales growth and profitability for the branch.
Primary responsibilities:
Sales strategy and planning:
Recruit, train and mentor independent agents and brokers
Drive sales growth, achieve the set branch sales budgets profitably.
Develop and execute effective sales strategies for the branch.
Set clear sales targets and objectives.
Monitor performance metrics and adjust strategies as needed.
Customer relationship management:
Build and maintain strong intermediary relationships.
Address customer inquiries, complaints, and feedback promptly.
Ensure excellent customer experience.
Market analysis and competitor research:
Stay informed about market trends, customer preferences, and competitors.
Brand building:
Enhance brand visibility and reputation.
Deliver exceptional service to build a positive reputation.
Person Specifications
Academic and Professional Qualifications
Bachelor's degree in Business Administration: Marketing Insurance or its equivalent from a recognized institution.
Diploma in Insurance from AlIK ACII or its equivalent from a recognized institution: and Member of AIK /ACII or a relevant professional body.
Experience
Minimum of eight (8) years' relevant experience
Skills and Attributes
Excellent communication and interpersonal skills. Strong people-management and team player skills. Excellent planning and organization skills.
Excellent problem solving and decision-making skills. Knowledgeable with industry's rules and regulations; and
Results driven, and customer focused
