Pre-Sales Engineer

2 weeks ago


Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand.

Pre-Sales Engineer Job Responsibilities:

  • Design and implement customers' Communication and Networking Solutions.
  • Comprehend business strategies and requirements, and develop necessary designs and plans to ensure project and solution alignment with needs.
  • Act as a contributing member of the project team throughout the project lifecycle.
  • Listen actively to client problems and needs to deliver well-aligned solution plans.
  • Evaluate, make decisions, and provide advice on suitable technologies for projects.
  • Consistently monitor project scope for network projects.
  • Collaborate with project managers and team members to establish budgets and timelines for solutions.
  • Assess risks and benefits of proposed solutions.
  • Document clients' current ICT framework and organizational data flow.
  • Understand and articulate the value of JTL products and solutions within customers' ICT ecosystem.
  • Regularly sync with the Commercial team to strategize and identify future sales opportunities.
  • Design daily solutions for customers, aligning with the existing Order to Billing process.
  • Contribute to the Product Development team to create solutions that meet and exceed customers' ICT communication needs.

Qualifications For Pre-Sales Engineer Job:

  • Bachelor's Degree or above in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent with professional qualifications (CCNA, CCNP).
  • 5+ years of pre-sales experience in roles such as Solutions Architect, Technical Account Manager, Customer Success Engineer, ideally within B2B Telecommunications.
  • Enterprise customer-facing experience essential, with demonstrated leadership in various capacities.
  • Excellent verbal and written communication skills, and proficiency in leading independent presentations, training, and debugging sessions with CTOs and business users.
  • Prior experience collaborating with Sales, Sales Engineering, Customer Success, and Partner Integration teams.

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